Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 11 hours ago

Product Manager

Vonage23 open roles

Where
Poland, Wrocław
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProduct ManagerVonage · Poland, Wrocław

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vonage's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Vonage postings stay open a median of 18 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 11 hours ago

Vonage median: 18 days open

The posting

Join Vonage and help us innovate cloud communications for businesses worldwide!

Product Manager – Channel Management

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Product Management Mission: We bridge technology and business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge, and competitive awareness to collaborate with and lead efforts to envision, design, develop, and execute state-of-the-art products and features. Our output changes the communications game.

Why this role matters

Reporting to the Head of Vonage Contact Center, you will play a pivotal role in shaping how businesses connect with their customers across every digital and voice channel. Channel Management is at the heart of the Vonage Contact Centre platform — enabling administrators to configure, register, and manage the full suite of communication channels that power customer interactions.

Your work will directly determine how easily our customers set up and run WhatsApp, webchat, email, SMS, RCS, voice, and more. By owning the provisioning flows, registration processes, and CPaaS account management capabilities, you will ensure that Vonage remains the easiest and most powerful platform for omnichannel customer engagement.

Potential Next Career Move: Senior Product Manager.

Your key responsibilities

Channel Configuration & Administration

  • Own the end-to-end product vision and roadmap for channel setup and management within the Vonage Contact Centre platform.
  • Drive the development of intuitive provisioning flows for digital channels including WhatsApp, webchat, and email setup frameworks.
  • Define and improve the administrator experience for channel binding, configuration, and lifecycle management.

Messaging Channel Registrations

  • Own the product roadmap for messaging compliance and registration capabilities, including 10DLC registration, toll-free number registration, and RCS registration for VCC.
  • Partner with engineering, legal, and compliance teams to ensure our registration processes meet carrier and regulatory requirements across markets.
  • Monitor evolving messaging standards and proactively drive platform updates to keep Vonage compliant and competitive.

Voice & Number Management

  • Define and deliver capabilities for voice number porting, purchasing, and setup — ensuring customers can manage their number estate seamlessly within the platform.
  • Own the product experience for API route setup, enabling advanced call routing configurations for enterprise customers.

Market Research & Customer Engagement

  • Monitor industry trends and competitor offerings to keep our channel management capabilities competitive and forward-thinking.
  • Balance new feature development with maintaining a seamless experience for existing users.

Product Strategy & Roadmap

  • Define the strategic direction for channel management experiences, aligning with overall business goals and the Vonage Contact Center vision.
  • Gather and prioritize requirements from cross-functional teams, ensuring technical feasibility and market demand are both met.
  • Collaborate with engineering, design, and quality assurance teams to ensure delivery excellence.

Market Research and Customer Engagement

  • Work closely with internal stakeholders, channel partners, and customers to understand evolving needs across channel setup and management.
  • Monitor industry trends and competitor offerings to keep our channel management capabilities competitive and forward-thinking.
  • Balance new feature development with maintaining a seamless experience for existing users.

What you'll bring

  • A strong drive to learn, grow, and tackle challenging domains within product management.
  • At least 4 years of experience in product management.
  • Familiarity with digital messaging channels and their configuration or provisioning requirements (e.g., WhatsApp Business API, SMS, RCS, webchat).
  • Understanding of messaging compliance frameworks such as 10DLC and toll-free verification.
  • Experience with voice communication products, including number management, porting, and routing.
  • Proven ability to balance the needs of existing users with opportunities for innovation.
  • Excellent written and verbal communication skills and a collaborative mindset.
  • Fluency in English.
  • Domain expertise in CCaaS is a benefit.
  • Experience working with CPaaS platforms or API-driven communication products is a plus.
  • The position can be carried out remotely from anywhere in Poland; however, living close to Wrocław is a plus.

How you'll benefit

  • Unlimited Discretionary Time Off.
  • Private Medical Insurance with the option to add dependents at your own cost.
  • Multisport Gym Membership.
  • Educational Assistance Reimbursement Program.
  • Polish Language Classes for non-native speakers.
  • Lunch and Learn Sessions.
  • Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development.
  • Three Paid Volunteer Days a Year.
  • Reimbursement for the costs of prescription glasses.
  • Maternity and Paternity Leave.

#LI-WW1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Vonage's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Vonage's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Vonage's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.