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Open nowPosted 34 hours ago

Concierge/Valet

VPNE207 open roles

Where
39-41 Mt Vernon St, Boston, MA 02108, USA
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Your applicationOpen nowConcierge/ValetVPNE · 39-41 Mt Vernon St, Boston, MA 02108, USA
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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 34 hours ago

The posting

The role of the Concierge Ambassador is to complete the customer interaction pleasantly and courteously, maintain a clean and professional environment, and ensure excellent service in every interaction. They are key players in delivering exceptional customer service.  Schedule: Saturday & Sunday 3pm-11pm

Responsibilities 

Make exceptional guest experiences the priority in every interaction 

Contribute to a safe environment for all guests and employees per company and site-specific guidelines 

Maintaining a ready to serve posture that is welcoming to guests 

Make eye contact and smile to all guests to acknowledge them 

Prioritize assisting guests before other tasks 

Working efficiently, without rushing, to help guests 

Use VPNE preferred word choices while speaking with guests 

Follow all cash handling guidelines per company policies 

Empty trash, sweep and perform other cleaning duties as needed 

Performs other duties as assigned within the scope of the Ambassador role. 

Qualifications:  Drivers license required

Years of Experience: Entry Level 

Language Skills: Proficient in English both verbally and written 

Education Requirements: High School Diploma/GED 

Ability to read, write and verbally communicate in English 

Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions 

Ability to receive medical and security clearance for one or more locations 

Possess the manual dexterity to operate essential office equipment, including computers and cash registers 

Possess the mental acuity to be able to process cash and manual transactions 

Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds 

Be at least 18 years of age 

Be able and willing to smile during every customer interaction 

Maintain uniform standards while around the account 

Ability to create relationships with customers 

Organization and strong problem-solving abilities 

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