Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 11 days ago

Investigation & Employee Relations Lead

VXI107 open roles

Where
Kingston, Jamaica
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowInvestigation & Employee Relations LeadVXI · Kingston, Jamaica

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on VXI's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. VXI postings stay open a median of 4 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 11 days ago

VXI median: 4 days open

The posting

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

The Investigation & Employee Relations Officer is a specialist role responsible for leading all employee relations (ER) activities, including workplace investigations, disciplinary matters, grievances, and labour relations cases. The role ensures all cases are handled fairly, consistently, and in strict alignment with Jamaican labour legislation and the Labour Relations Code. This position plays a critical risk-management function, strengthening procedural compliance, reducing legal exposure, and ensuring defensible outcomes in all employee relations matters, including representation support for Ministry of Labour and Industrial Disputes Tribunal proceedings.

Key Responsibilities:

Employee Relations & Investigations

• Lead end-to-end management of all employee relations cases, including misconduct, grievances, performance-related disciplinary actions, and workplace disputes

• Conduct structured, impartial, and confidential workplace investigations

• Interview employees, witnesses, and managers; collect and analyze evidence

• Document investigation findings, conclusions, and recommendations in formal reports

• Ensure all disciplinary processes comply with natural justice principles and local labour requirements

Disciplinary & Case Management

• Advise HR and leadership teams on appropriate disciplinary actions and procedural requirements

• Support preparation and execution of disciplinary hearings

• Ensure consistent application of disciplinary policies across all business units

• Maintain a centralized ER case tracker and ensure timely resolution of all matters

Legal & Compliance Support

• Ensure compliance with Jamaican labour laws, Labour Relations Code, and company policies

• Prepare case files for Ministry of Labour or Industrial Disputes Tribunal submissions

• Support representation and documentation for external hearings where required

• Monitor legislative updates and advise HR leadership on implications

Leadership Advisory & Capability Building

• Coach managers and HR Business Partners on handling employee relations issues

• Deliver training on disciplinary procedures, investigations, and grievance handling

• Develop toolkits, templates, and guidance materials to standardize ER practices

• Promote consistent application of policies across all departments

Reporting & Insights

• Track and analyze employee relations trends, identifying recurring issues and risk areas

• Provide monthly reporting on ER cases, outcomes, and recommendations

• Identify systemic issues and recommend preventive actions to improve workplace culture

Qualifications & Experience

• Bachelor’s degree in Human Resources, Law, Industrial Relations, Psychology, or related field • 3–5+ years of experience in employee relations, investigations, or labour relations

• Strong working knowledge of Jamaican labour legislation and dispute resolution frameworks

• Experience supporting or preparing cases for the Ministry of Labour or Industrial Disputes Tribunal is highly desirable

Key Skills & Competencies

• Advanced investigative and analytical skills

• Strong judgment and decision-making capability

• Excellent written and verbal communication, including formal report writing

• High level of discretion, integrity, and confidentiality

• Ability to influence and coach leaders at all levels

• Strong organizational skills with ability to manage multiple complex cases simultaneously

• Conflict resolution and mediation capability

• Resilience and composure in high-pressure, sensitive situations

Work Environment

• Fast-paced, high-volume operational environment

• Requires high responsiveness and the ability to manage competing priorities • Significant exposure to sensitive and confidential employee matters Impact of the Role • Reduces legal and compliance risk through consistent application of due process • Strengthens defensibility of disciplinary outcomes • Improves leadership capability in managing employee relations • Enhances workplace fairness, consistency, and culture

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against VXI's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on VXI's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    VXI's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.