The posting
To lead and manage the company's e-commerce activities, ensuring effective online merchandising, commercial performance, website optimisation, marketplace operations, and order fulfilment. The role is responsible for driving online business growth through data-driven decision-making, efficient processes, and continuous improvement in the customer shopping experience.
The role covers the following functional areas:
- E-commerce business management.
- Website administration and digital merchandising.
- Product catalogue, inventory, and pricingmanagement.
- Promotional planning and campaign execution.
- Marketplace and D2C channel management.
- Sales analytics, KPI monitoring, and management reporting.
- Order processing, logistics coordination, and fulfilment optimisation.
- Vendor, agency, and cross-functional stakeholder management.
- Customer experience improvement and operational process optimisation.
Job Requirements
- Bachelor’s Degree
- At least 10 years of relevant experience in e-commerce,digital trading, online merchandising, or marketplace operations.
- Demonstrated experience in managingonline sales operations, product catalogues, pricing, promotional campaigns,and fulfilment processes.
- Hands-on knowledge of e-commerceplatforms such as Shopify, Shopify Plus, Magento, WooCommerce, or equivalentplatforms.
- Proficiency in Microsoft Excel, Google Analytics, sales reporting, dashboards, and KPI analysis.
- Strong analytical, commercial,organisational, and problem-solving skills.
- Good communication and stakeholder management skills.
- Ability to manage multiple priorities, meet deadlines, and work independently. Experience in fashion retail, consumer products, or multi-channel retail operations will be an advantage.



