Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 10 hours ago

Member Service Representative (Hendricks Power)

Wabash Valley Power Alliance19 open roles

Where
Avon, IN, United States
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowMember Service Representative (Hendricks Power)Wabash Valley Power Alliance · Avon, IN, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Wabash Valley Power Alliance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Wabash Valley Power Alliance postings stay open a median of 21 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 10 hours ago

Wabash Valley Power Alliance median: 21 days open

The posting

Company Description

As an electric cooperative, Hendricks Power is part of the nation's largest energy network which includes 1,000 electric cooperatives, public power districts, power supply generation and transmission cooperatives, statewide associations, regional trade and service associations, supply and manufacturing cooperatives, data processing cooperatives and employee credit unions. Electric cooperatives alone serve 32 million customers in 46 states, and cover more land mass than any of the nation's single electric utilities. Hendricks Power Cooperative celebrated its 65th anniversary in 2001. Formed in 1936, following the creation of Franklin D. Roosevelt's Rural Electrification Administration (REA), Hendricks Power Cooperative started with a small meeting of 12 people, farmers and rural residents, unable to convince the local utility, which was owned by investors, to build lines to serve them. They claimed it simply wasn't profitable to provide service to such sparsely-populated areas. The formal construction of these rural electric lines began the summer of 1937. On January 1, 1938, the first 122 miles of line was energized. Approximately 400 members received power to their homes and farms for the first time. The name Hendricks County Rural Electric Membership Corporation (REMC) was adopted, as the cooperative slowly grew. Today, Hendricks Power Cooperative serves over 35,000 members in Hendricks, Putnam, Morgan and Montgomery counties.

Job Description

Hendricks Power Cooperative is now accepting applications for the position of Member Service Representative. This position serves as an entry point of contact for members, providing customer service and support related to electric service, billing inquiries, payments, account maintenance and cooperative programs. The Member Service Representative builds positive relationships while ensuring accurate account processing and effective resolution of member concerns.

Hendricks Power is a rural electric cooperative in Avon, Indiana that distributes electric service to more than 40,000 members across four counties.

Key Responsibilities

  • Provide courteous, professional and timely service to members in person, by telephone, email and other communication channels.
  • Assist members with account inquiries, billing questions, payment processing, service requests and general cooperative information.
  • Establish, update and maintain member account records with a high degree of accuracy.
  • Process service orders, connects, disconnects, transfers and related account transactions.
  • Receive and process member payments and balance cash receipts as assigned.
  • Troubleshoot and resolve member concerns, account discrepancies and exceptions.
  • Explain cooperative policies, programs, rates, energy services and payment options to members.
  • Promote and support products, services and member engagement initiatives.
  • Coordinate with operations, billing, engineering and other departments to ensure timely member service.
  • Prepare correspondence, reports and documentation as needed.

Qualifications

Education & Experience

  • High School diploma or equivalent required; associate degree preferred.
  • Minimum of two years of customer service, administrative, billing or related experience preferred.
  • Utility, cooperative, financial institution or call center experience preferred.
  • Proficient in Microsoft Office applications and the ability to learn utility software systems.
  • Knowledge of proper cash handling preferred.

Personal & Position Qualifications

  • Strong communication, interpersonal and problem-solving skills.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Strong organizational and time-management skills.
  • Ability to handle multiple priorities while maintaining accuracy and attention to detail.
  • Ability to work effectively with members, employees and the public in a professional manner.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to perform basic mathematical calculations and reconcile transactions.
  • Ability to work independently and as part of a team.

Additional Information

Join our team and play an important role in delivering exceptional service to the members and communities we serve. This full-time position is primarily office-based and involves frequent interaction with members, employees and the public. Standard office hours are 7:30am – 4:30pm Monday through Friday.

Interested and potentially qualified applicants apply at: https://careers.smartrecruiters.com/WabashValleyPowerAlliance/hendricks-power by October 21, 2026. No phone calls please. If you have any questions, you may email [email protected].

All your information will be kept confidential according to EEO guidelines.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Wabash Valley Power Alliance's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Wabash Valley Power Alliance's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Wabash Valley Power Alliance's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.