The posting
Sales Assistant | Genesis of Kansas City
Be the First Impression. Help Drive the Experience at Genesis of Kansas City!
Genesis of Kansas City is looking for a friendly, organized, and detail-oriented Sales Assistant to join our team!
Are you someone who loves creating a great first impression, keeping things organized, and helping a team succeed? Do you enjoy a role where no two days are exactly alike?
As a Sales Assistant, you'll play an important role in supporting our Sales Team, coordinating dealership operations, and ensuring every customer receives the welcoming, professional experience expected of a premium automotive brand.
From greeting guests and coordinating appointments to assisting with sales documentation, inventory reporting, and administrative processes, you'll help keep our dealership running smoothly behind the scenes.
If you're a strong communicator, enjoy working with people, and thrive in a fast-paced, team-oriented environment, we want to meet you!
Compensation: $20.00/hour
What You'll Do
Create an Exceptional Customer Experience
- Welcome customers and guests with warmth, professionalism, and a genuine commitment to delivering outstanding service.
- Serve as a first point of contact for dealership visitors, helping direct them to the appropriate team members.
- Answer incoming phone calls, respond to inquiries, and connect customers with the right departments.
- Assist with scheduling, preparing, and coordinating customer appointments to ensure a seamless experience.
- Support the Sales Team by communicating customer arrivals and coordinating with available Sales Representatives.
- Maintain a welcoming, organized, and professional front desk environment that reflects the Genesis brand.
Support Sales Operations & Dealership Administration
- Assist Sales Managers with daily administrative tasks, reporting, and dealership performance metrics.
- Support the preparation, review, and organization of sales documentation to help ensure accurate and complete vehicle transactions.
- Partner with Funding Specialists to coordinate deal paperwork, funding documentation, and title-related processes.
- Work with the Inventory Team on vehicle reporting, dealer trades, and inventory-related administrative tasks.
- Assist with manufacturer (OEM) reporting, certification requirements, and dealership compliance documentation.
- Maintain accurate records and support reporting related to vehicle accessories, due bills, and dealership transactions.
- Help coordinate employee schedules, time-off tracking, and other administrative needs as assigned.
Keep the Dealership Organized & Running Efficiently
- Maintain accurate customer records and update dealership systems, including CRM and sales management tools.
- Process incoming documents, electronic queues, scanning, filing, and data entry with attention to accuracy and confidentiality.
- Prepare and organize sales deal jackets and customer appointment materials.
- Assist with license plate tracking, customer notifications, distribution, and routine audits.
- Process customer payments and receipts in accordance with dealership procedures.
- Monitor appointment records and ensure customer visits are accurately documented.
- Identify opportunities to improve administrative processes, organization, and overall efficiency.
- Collaborate with Sales, Inventory, Accounting, and dealership leadership to support daily business operations.
- Follow established dealership processes, safety standards, and company policies.
- Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded.
Specific responsibilities may vary based on dealership needs and business operations.
What You Bring
- A genuine passion for providing exceptional customer service and creating positive experiences.
- Previous experience in customer service, hospitality, reception, administrative support, or a related role preferred.
- Strong organizational skills with excellent attention to detail and accuracy.
- Excellent verbal and written communication skills, including professional phone etiquette.
- A friendly, positive attitude and professional demeanor.
- Confidence using computers, email, and common office software, with the ability to learn new dealership systems and technology.
- Ability to manage multiple priorities, meet deadlines, and stay organized in a fast-paced environment.
- Strong problem-solving skills and a proactive approach to supporting customers and team members.
- Ability to handle confidential information and sensitive documents with professionalism and discretion.
- A dependable, team-oriented mindset with a willingness to jump in and help wherever needed.
- Previous automotive dealership or CRM experience is a plus, but not required.
New to the automotive industry? No problem! We value individuals who bring strong customer service skills, a willingness to learn, and a passion for helping others succeed.
What's In It For You?
- Paid Time Off (PTO): Take time to relax, spend with family, or enjoy personal time away.
- Career Growth & Advancement: We promote from within and provide career paths, mentorship, and opportunities to grow your career.
- Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for eligible fertility treatments and adoption expenses.
- Comprehensive Health Benefits: Medical, dental, and vision coverage, plus access to HSA and FSA plans, Blue Cross Blue Shield medical coverage, and additional wellness benefits.
- Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
- Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.
- Employee Discounts: Enjoy exclusive employee discounts across products and services.
- Employee Resource Groups: Connect, learn, and grow with our Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
- Community Involvement: Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
- Employee Assistance Program (EAP): Access support for personal and professional challenges.
- Employee Referral Program: Earn bonuses for referring talented candidates.
Ready to Be Part of Something Exceptional?
Great experiences start with great people—and every detail matters.
At Genesis of Kansas City, you'll have the opportunity to represent a premium automotive brand while developing valuable skills in customer service, dealership operations, and business administration. Whether you're bringing administrative experience or looking to grow your career in a new industry, we offer an environment where your contributions make a difference.
Apply today and help us deliver an exceptional experience at Genesis of Kansas City!
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
