Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Credit and Collections Clerk

Waste Connections594 open roles

Where
2183-LeMay Pacific
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCredit and Collections ClerkWaste Connections · 2183-LeMay Pacific

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Waste Connections's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Waste Connections postings stay open a median of 28 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 2 days ago

Waste Connections median: 28 days open

The posting

Pacific Disposal, a Waste Connections company, is looking for a Collections Representative to join the team in Lacey, WA!

Monday through Friday, 8 AM- 5 PM. $24.00 to $26.00 per hour with regular wage increases.

Waste Connections has many stable opportunities for qualified and motivated individuals who want to be part of a dynamic organization. We provide competitive benefits and lots of room for individual growth as the company expands. Because we operate with a highly decentralized structure, we look for individuals who are energetic and have individual initiative and creativity. Join us and be a part of a winning team!

Summary: The role of the collection clerk is monitor customer accounts and identify accounts that are overdue. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment arrangement to collect debt in installments. Our collection clerks need to be able to manage difficult and/or emotional customer situations, respectfully and professionally, while also having excellent written and oral communication skills and a strong customer service orientation. Collection clerks will analyze customer issues in an accurate and timely manner, and demonstrate excellent follow through on assignments and customer inquiries. Our collection clerks are dependable, work well individually and in group settings, and have good attendance history.

DUTIES AND RESPONSIBILITIES:

  • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
  • Learn and utilize billing tools.
  • Record information about the financial status of customers and the status of collection efforts.
  • Document correspondence on customer accounts within the billing system.
  • Make outbound calls daily on delinquent accounts and manage automated call blasts.
  • Leave detailed voicemails for customers with past-due notices, outlining next steps for debt collection.
  • Interview customers and record interview information into the computer for customer service; talk with customers by phone and in person to receive orders for installation, activation, discontinuance, or change in service.
  • Negotiate and prepare payment arrangement contracts, determine charges for service requested, collect deposits and past-due amounts, prepare change of address records and issue discontinuance for non-pay orders.
  • Mail formal debt collection notices to customers with past-due accounts.
  • Demonstrate effective use of software applications, at a minimum, MS Word and Excel proficient.
  • Deliver services to customers in a manner that promotes goodwill. Interact with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
  • Work in a fast-paced, cooperative, high call volume environment.
  • Solicit sale of new or additional services.
  • Other duties as assigned.

MINIMUM JOB REQUIREMENTS:

  • 2+ years previous billing and/or accounting experience preferred.
  • Experience in filing liens and joint check agreements.
  • Customer Service experience preferred.
  • Collections experience preferred.
  • Solid working knowledge of Microsoft Office Applications (MS Excel, Word, Outlook).
  • Strong attention to detail and accuracy.
  • Good listening, communication, and negotiating skills.
  • Ability to use critical thinking, logic and reasoning to accomplish tasks, analyze data, and propose solutions.
  • Ability to manage multiple tasks, stay organized, set priorities, plan, and meet deadlines.
  • An initiative to learn and a great work ethic.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com.

Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Waste Connections's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Waste Connections's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Waste Connections's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.