The posting
Do you enjoy making guests feel welcome? Are you the type of person who notices the little things, stays busy, and helps create a great experience for everyone who walks through the door?
The Hobbled Horse is looking for a Pub Host to help create an exceptional guest experience at our new Old English-style dry pub at the Wavetronix campus in Springville, Utah. Whether you're greeting guests, serving food and non-alcoholic beverages, supporting events, or helping your team through a busy shift, you'll play an important role in creating a welcoming atmosphere that keeps guests coming back.
This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to be part of building something special from the ground up.
Similar Titles to This Job Could Be:
- Server
- Host/Hostess
- Food Runner
- Guest Experience Associate
- Front of House Team Member
A Successful Pub Host Will:
Guest Experience & Hospitality
- Welcome guests and create a great first impression
- Provide friendly, attentive service throughout each visit
- Build positive relationships with guests and regular patrons
- Anticipate guest needs and respond quickly to requests
- Help create the inviting atmosphere that makes The Hobbled Horse unique
Food & Beverage Service
- Take food and beverage orders accurately
- Deliver food and drinks promptly and professionally
- Explain menu items, specials, and beverage offerings
- Process guest payments through our POS system
- Maintain tables and support guests throughout their dining experience
Teamwork & Operations
- Help prepare, clean, and reset dining and event spaces
- Maintain cleanliness and organization throughout the pub
- Follow food safety and sanitation standards
- Support meetings, special events, and community gatherings
- Work closely with kitchen and front-of-house teammates to provide seamless service
Role Requirements
- Positive attitude and strong customer service skills
- Ability to thrive in a fast-paced hospitality environment
- Strong communication and teamwork skills
- Attention to detail and willingness to learn
- Ability to work evenings, weekends, and special events
- Previous restaurant, hospitality, retail, or customer service experience is helpful but not required
- Food Handler Permit (or ability to obtain)
Pub Host Development Milestones
First 90 Days
- Learn The Hobbled Horse service standards and hospitality philosophy
- Become comfortable with menu offerings and service procedures
- Build relationships with guests and teammates
- Confidently support daily service and special events
Within 1 Year
- Deliver consistently exceptional guest experiences
- Become a trusted and dependable member of the front-of-house team
- Help create a welcoming environment that encourages repeat visits
- Support successful events and community gatherings
Beyond Year 1
- Continue developing hospitality and service skills
- Serve as a mentor for new team members
- Contribute ideas that improve guest satisfaction and operations
- Help The Hobbled Horse become a favorite destination in the community
Benefits
Wavetronix offers a comprehensive benefits package designed to support employees and their families, including:
- Medical, dental, and vision insurance
- 401(k) plan with a 5% company match
- Health Savings Account (HSA) with a 2:1 company match
- Company-provided vehicle for business use
- Ongoing training and professional development opportunities
- And much more!
About Wavetronix
Wavetronix' purpose is to enable rewarding careers and foster personal development. We do this by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We encourage continuous learning and long-term growth, creating opportunities for individuals and those around them to thrive.
Wavetronix is an affirmative action equal opportunity employer. Wavetronix participates in the E-Verify program.
Please note: Wavetronix may communicate with candidates via text message through our applicant tracking system (Breezy) or directly from members of our hiring team. If you prefer not to receive text communications, please opt out of text messaging within your Breezy candidate profile.
