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Open nowFirst seen 40 hours ago

Técnico Helpdesk 2

We are Tims181 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowTécnico Helpdesk 2We are Tims · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on We are Tims's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 40 hours ago

The posting

Título del Puesto: Técnico de Soporte Nivel 2 Inglés/Español

Descripción del puesto:

Buscamos un Técnico de Soporte Nivel 2 con sólidos conocimientos técnicos y capacidad de resolución para unirse a nuestro equipo global de TI. Si eres un profesional proactivo, con experiencia en entornos multicliente y te apasiona la infraestructura y la virtualización, ¡este puesto es para ti!

El rol se desempeña de forma 100% remota, trabajando en alineación directa con el huso horario de Madrid, España.

Horario Habitual:

Lunes a Viernes: 14:00h a 23:00h (Hora España).

Sistema de Guardias (Disponibilidad 24x7):

La continuidad de nuestro servicio es fundamental. Por ello, el puesto requiere disponibilidad para realizar guardias alternas (dos semanas al mes).

Horario de guardia: Lunes a viernes (de 17:45h a 8:00h España) y fines de semana/festivos de Madrid (turnos de 24h).

Responsabilidades en guardia: Soporte bilingüe (español/inglés), resolución de incidencias en servidores Windows/Linux, soporte de networking básico y atención de alertas SOC.

¿Qué perfil buscamos?

Idiomas: Inglés avanzado (indispensable para soporte técnico oral).

Experiencia: Soporte a usuarios multicliente, multiplataforma y dominio de herramientas de ticketing.

Sistemas Operativos: Conocimientos avanzados en Microsoft, iOS y Android.

Microsoft 365: Administración básica (Exchange Online, Teams, Intune para despliegue de equipos).

Virtualización: Experiencia con VMware, Proxmox o Hyper-V (gestión de hardware virtual, snapshots, etc.).

Servidores y Web: Administración de Windows Server, Linux (logs, Docker, hosting web).

Networking: Diagnóstico de red, conectividad, switching básico y VLANs.

Valorado: Conocimientos básicos en entorno SOC.

Lo que ofrecemos:

Modalidad: Trabajo 100% Remoto.

Honorarios profesionales: En USD a través de Ontop.

¡Postúlate!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against We are Tims's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on We are Tims's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    We are Tims's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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With CV Rocket100
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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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