The posting
GAT Airline Ground Support – Louis Armstrong New Orleans International Airport (MSY) Classification: Full-Time | Non-Exempt Position Overview GAT Airline Ground Support at MSY is seeking experienced, safety-driven leaders to join our aviation operations team as a Ramp Supervisor. This role is ideal for individuals with prior ramp or airline experience who are ready to take the next step into leadership while continuing to grow their aviation career. As a Ramp Supervisor, you will lead and coordinate ground, line, and cabin service teams while ensuring safe, efficient, and on-time aircraft operations. You will be accountable for operational performance, safety compliance, team leadership, and service delivery in alignment with airline contracts and company standards. Why Join GAT? We offer a competitive compensation and benefits package designed to support your career growth and overall well-being, including:
Company-provided uniforms
Flight benefits
Daily pay options
Paid Time Off (PTO)
Paid training
401(k) with company matching
Health, dental, and vision insurance, plus additional benefit options
Career advancement opportunities, including pathways into leadership and other roles within the company
Key Responsibilities
Lead, direct, and coordinate ramp, line, and cabin service personnel
Establish and manage shift assignments for full-time and part-time employees
Ensure safe and efficient operation of all ground support equipment (GSE)
Identify and report mechanical or functional discrepancies in equipment
Coordinate with airline partners to meet baggage, cargo, and service requirements while maintaining on-time performance
Ensure all equipment is maintained in safe working condition
Collaborate with supervisors and managers across departments
Determine manpower needs and ensure staffing aligns with operational demands
Enforce company policies and ensure disciplinary procedures are applied fairly and consistently
Conduct crew briefings prior to flights, outlining assignments and operational expectations
Ensure compliance with all federal, state, local, airport authority, and airline regulations
Read and interpret aircraft weight and balance instructions, loading manifests, hazardous materials labels, and baggage routing tags
Perform other duties as assigned
Requirements
High School diploma or GED required
Must be at least 18 years of age
Previous ramp, airline, or ground handling experience required
Demonstrated supervisory or leadership experience
Strong operational planning and resource allocation skills
Working knowledge of GSE and maintenance considerations
Basic computer proficiency, including Microsoft Word and Excel
Ability to navigate electronic systems and devices (timekeeping, printers, etc.)
Valid driver’s license with a clean driving record
Ability to speak, read, and write English proficiently
Ability to process information quickly and make sound decisions under pressure
Must successfully complete all required training and maintain certifications
Must pass an FBI fingerprint background check and drug screening
Physical & Work Environment Requirements
Ability to stand, bend, lift, push, and pull for extended periods
Capable of repetitively lifting up to 70 pounds, including in confined spaces
Comfortable working outdoors in all weather conditions
Able to work in environments with high noise levels
Work Schedule
Must be flexible to work variable shifts, including weekends and holidays
Must be available to work extended hours on short notice during irregular operations
Equal Opportunity Employer GAT Airline Ground Support is an equal opportunity employer and a drug-free workplace. Employment is contingent upon successful completion of background checks, drug screening, and verification of education credentials. Hiring decisions are based on business needs and qualifications without regard to any protected status.
