The posting
Job Description
Weatherford has an exciting opportunity for an experienced Country/Area Quality Manager to join the team in Paramaribo, Suriname.
Job Overview:
The Country/Area Quality Leader is responsible for leading Quality across the Country/Area, ensuring effective implementation of the Quality Management System (QMS), compliance with applicable requirements, and continuous improvement of quality performance. The role leads the Quality team, promotes a strong quality culture, oversees quality across Operations and Support Functions, and ensures quality incidents and recurring issues are effectively investigated and addressed.
Responsibilities:
- Lead the implementation and effectiveness of the Quality Management System (QMS) and ensure compliance with company, customer, and regulatory requirements.
- Ensure quality standards, processes, and controls are consistently applied across the Country/Area.
- Lead and promote a strong quality culture focused on prevention, accountability, and continuous improvement.
- Provide end-to-end quality oversight for Support Functions and ensure quality requirements are integrated into their processes.
- Oversee quality incident investigations and ensure appropriate root causes, corrective actions, and preventive actions are identified and implemented.
- Monitor quality performance, trends, and risks and drive improvement actions where needed.
- Ensure audit findings, quality incidents, and recurring issues are addressed and actions are completed effectively.
- Lead quality improvement initiatives to reduce Non-Productive Time (NPT), Cost of Poor Quality (COPQ), defects, and recurring failures.
- Provide direction and priorities to the Quality Assurance and QMS/Audit teams.
- Partner with Operations, Support Functions, and other stakeholders to address quality issues and improve overall performance.
- Support customer quality requirements, concerns, and audits as needed.
- Ensure lessons learned and best practices are shared and implemented across the Country/Area
Qualifications Required:
- Bachelor’s degree in Engineering, Quality, Business, or a related field, or equivalent relevant experience.
- 7+ years of experience in Quality, Oil & Gas, service operations, manufacturing, or a related environment.
- 3+ years of experience in a leadership or supervisory role.
- Experience working with Quality Management Systems (QMS), including ISO 9001 and/or applicable API standards.
- Experience with quality audits, incident investigations, Root Cause Analysis (RCA), and corrective actions.
- Experience driving quality improvement initiatives across operations or support functions.
- Experience working across multiple functions and levels of an organization.
Qualifications Preferred:
- Experience managing Quality across a Country, Area, or multi-site operation.
- Lead Auditor certification or equivalent audit qualification.
- Root Cause Analysis/Incident Investigation training, such as TapRooT®, Apollo, or equivalent.
- Six Sigma or continuous improvement training/certification.
- Experience leading teams in a matrixed organization
Skills:
REQUIRED
- Strong knowledge of Quality Management Systems (QMS), including ISO 9001 and applicable API standards.
- Strong understanding of quality assurance, compliance, and audit processes.
- Knowledge of Root Cause Analysis (RCA), corrective actions, preventive actions, and incident investigation.
- Ability to identify quality risks, trends, and improvement opportunities.
- Strong leadership and people management skills.
- Ability to lead and promote a strong quality culture across the organization.
- Strong problem-solving, analytical, and decision-making skills.
- Ability to influence and work effectively across Operations and Support Functions.
- Ability to manage multiple priorities and drive actions to completion.
- Strong communication and stakeholder management skills.
- Ability to engage effectively with customers, suppliers, auditors, and internal stakeholders.
- Ability to use quality metrics and data to drive performance and continuous improvement.
PREFERRED
- Knowledge of oilfield services operations and quality requirements.
- Knowledge of Weatherford Quality Management and enterprise systems.
- Knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
- Ability to lead effectively in a matrixed and multi-site organization.
Travel Requirement:
- This role may require domestic and potentially international travel of up to: 25-50%
About Us:
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
