The posting
- 1-year contract, renewable
- Hybrid work arrangement
- Government project
We are looking for an experienced Project Manager to lead system development and maintenance projects. The role will cover a ServiceNow SaaS development project, as well as enhancements and ticket resolution for existing .NET and Java systems.
Responsibilities
- Plan and manage projects using Agile and Waterfall approaches.
- Track project deliverables, timelines, budgets and expenditure.
- Coordinate outsourced vendors and monitor their performance and deliverables.
- Manage project risks, issues and security matters, and ensure remediation actions are followed through.
- Oversee development and maintenance activities, including enhancements and ticket resolution.
- Coordinate user acceptance testing (UAT) and quality assurance processes.
- Engage business users and technical teams to support project delivery.
- Use project and requirements management tools such as JIRA and Confluence.
Requirements
- Bachelor’s degree or diploma in Business, Information Technology, Engineering or a related field.
- More than 10 years of experience as a Project Manager, including system development and maintenance projects.
- Experience managing projects using Agile and Waterfall approaches.
- Experience overseeing development and maintenance projects, including UAT and quality assurance.
- Experience working with outsourced vendors to track deliverables, timelines, budgets and expenditure.
- Experience in security and risk management.
- PMP certification and/or practical project management experience.
- Proficiency with project and requirements management tools such as JIRA and Confluence.
- Experience with ServiceNow SaaS development and .NET or Java systems is preferred. /Ref: T24-287



