The posting
- Coordinate regional operations and work with internal and external stakeholders to ensure smooth service delivery.
- Support daily account management, operational planning, and customer performance reviews.
- Monitor KPIs and implement process improvements to achieve operational targets.
- Drive automation, standardisation, and continuous improvement initiatives.
- Analyse operational data and prepare reports to track performance.
- Work with regional teams to improve productivity and maintain consistent processes.
- Support project implementation and customer onboarding activities.
- Monitor APAC market developments and recommend mitigation plans when necessary.
- Assist in preparing Quarterly Business Review (QBR) presentations.
- Perform other duties as assigned. We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers. EA License No: 20C0270 Wecruit Pte Ltd



