Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days agoWe saw it 108 min after it went up

Animal Pharmacy Customer Service Call Center Agent

Wedgewood Pharmacy24 open roles

Pay
$18 – $20 an hour
Where
Manhattan, KS
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAnimal Pharmacy Customer Service Call Center AgentWedgewood Pharmacy · Manhattan, KS

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Wedgewood Pharmacy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Wedgewood Pharmacy postings stay open a median of 44 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 3 days ago

Wedgewood Pharmacy median: 44 days open

The posting

At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health.

Must be within a commutable distance of Manhattan, Kansas

Great Care, Delivered™ is not just a promise; it’s a commitment we make to our customers! If you have a passion for helping animals and a love for serving others, we want YOU to join our Customer Care Team and help us fulfill that promise!

Are you excited to kickstart or continue your Customer Service career in a vibrant hybrid call center environment while making a real difference for animals? Perhaps you’re a vet tech seeking better pay and great advancement opportunities while continuing to help our furry friends?

Wedgewood Pharmacy is the perfect place for you! As the nation’s largest and most trusted provider of compounded veterinary medications, we’re looking for enthusiastic individuals to join our mission!

Our Customer Care Specialists can start at an impressive $18.00 an hour, plus bonuses and incentives! The rate is determined by experience.

Wedgewood Pharmacy is the place for you! Wedgewood is the nation’s largest and most trusted provider of compounded veterinary medications. Our Customer Care Specialists currently start at $18 an hour (starting rate is based on experience).

When will you work?

  • New-hire education consists of one week of paid in-classroom training at our Manhattan. KS location; Monday–Friday, 8:30 AM–5 PM CST. You will learn about our state-of-the-art laboratories and impressive shipping and warehousing operations. Weeks 2-4: M–F, 8:30 AM–5 PM CST, fully onsite. Month 2: M–F, 11:30 AM – 8 PM CST, fully onsite.
  • Upon successful completion of new-hire training, initial work schedules will be Monday - Friday, 11:30 AM – 8PM CST until the next shift bid, where this may change. All Customer Care employees participate in regular shift bids where work schedules are awarded to each employee based on tenure and performance. This affords every agent the ability to regularly compete and be awarded a more desirable schedule.
  • The position operates on a hybrid schedule after the 2-month training period, working on-site in the office (5) days per week. After the 2-month training period, established agents may begin a hybrid schedule. Eligible employees may work from home two (2) days per week on a rotating basis (i.e., two WFH days one week, in office all days the following week, and so on).

What you’ll do:

  • Deliver exceptional customer service.
  • Efficiently navigate patient and prescriber profiles across multiple systems.
  • Enter prescriptions in our systems.
  • Adapt swiftly to each customer interaction, whether inbound, outbound, or written, through email, phone, SMS, chat, and mailed prescriptions.
  • Work independently and collaborate with team members!
  • Engage with team members across pharmacy and fulfillment facilities.
  • Answer high-volume calls - over 70 per day.
  • Ability to work uninterrupted, with 90% of your day assisting customers.

Who you are:

  • Experienced in data entry and multitasking
  • Experienced in handling high-volume inbound calls - 70 or more a day
  • Previous call center experience or high-volume call environment.
  • Demonstrates strong attention to detail and a commitment to following procedures.
  • An effective and persuasive communicator
  • Professional computer experience (Office, Internet, etc.)
  • Strong math skills
  • A high school graduate or equivalent required
  • Live within a commutable distance to Manhattan, Kansas
  • Able to obtain a Kansas Pharmacy Tech License (We will train you)

Preferred Experience:

  • Experience with Customer Service positions in the past
  • Prior contact center experience
  • Previous Pharmacy Tech or Vet Tech experience
  • Professional experience using Microsoft Office, Outlook, Word, & Excel

What’s in it for you:

  • A comprehensive benefits package that includes health, dental, and flexible spending accounts
  • Competitive base salary with uncapped commission structure
  • 401(k) retirement plan with a generous company contribution to help you save for the future
  • Company-paid life and disability insurance
  • Access to voluntary insurance options
  • A generous paid time off program that increases every year
  • Tuition reimbursement
  • Opportunity for growth - We believe in promoting from within and do so through our internal job posting program!

#hp

Pay Range

$18—$20 USD

Why We Do What We Do

At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued.

Our Commitment to Inclusion

Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Wedgewood Pharmacy's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Wedgewood Pharmacy's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Wedgewood Pharmacy's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.