Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 10 days ago

Technical Customer Service Representative

Weir Minerals197 open roles

Where
Bangalore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Customer Service RepresentativeWeir Minerals · Bangalore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Weir Minerals's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Weir Minerals postings stay open a median of 29 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 10 days ago

Weir Minerals median: 29 days open

The posting

Technical Customer Service Representative

Location: Hospet, Karnataka Work Arrangement: Onsite

What we do at Weir

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact

You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

What you’ll do

  • Safety Management: Follow and promote safety norms as per Weir Group EHS policy and WMI IMS Policy. Facilitate safety trainings, identify hazards, and actively participate in safety activities to ensure a zero-harm environment.
  • Operation & Maintenance Supervision: Operate and monitor ore crushing, grinding, and size reduction equipment daily. Optimize parameters to achieve desired output and particle size distribution. Conduct process evaluations and troubleshoot operational issues to minimize downtime. Collaborate with metallurgists, plant engineers, and operators to improve throughput and recovery.
  • Performance Analysis: Perform routine inspections and coordinate maintenance to ensure optimal equipment performance and material flow. Analyze performance data including efficiency, energy consumption, and product quality, preparing detailed technical reports. Implement process control strategies to enhance equipment utilization, productivity, and reduce operational costs.
  • Service Support: Assist in service activities including maintenance, repairs, and troubleshooting to maintain equipment reliability.
  • Management Information Systems (MIS): Monitor and record process parameters and operational data on a daily, weekly, monthly, and yearly basis to support continuous improvement.
  • Customer & Site Management: Manage customer relationships, establish process guarantee parameters as per agreements, ensure equipment availability, and meet customer satisfaction targets including Net Promoter Score (NPS) as per headquarters guidelines.
  • Travel Requirements: Occasional travel may be required to customer sites or other operational locations to support commissioning, maintenance, or customer engagement activities.
  • Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What you’ll bring

Must-haves:

  • Bachelor’s degree in Engineering (B.E./B.Tech) in Mineral Processing, Mechanical, or Electrical disciplines.
  • 5-7 years of hands-on experience with large mineral processing equipment such as ball mills, crushers, and HPGRs.
  • Strong knowledge of hydraulics, electrical systems, and diagnostic/fault-finding tools.
  • Proven skills in preventive and predictive maintenance, installation, and commissioning of large equipment.

Nice-to-haves:

  • Excellent customer and supplier networking and relationship management skills.
  • Strong communication and presentation skills with a solution-selling mindset.
  • Behavioral competencies including customer focus, collaboration, developing people, performance mindset, building trust, effective communication, good decision-making, and delivering excellence through others.

Why join Weir? We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.

We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.

We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits

  • Competitive pay
  • Career development and learning support
  • Access to global inclusion networks
  • Regional and team-specific benefits
  • Sharebuilder scheme
  • Wellness support for you and your family
  • Collaboration with global teams
  • Study support

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Weir Minerals's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Weir Minerals's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Weir Minerals's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.