The posting
SUMMARY:
Supports the job activities of Commercial Bankers. Acts as a liaison between lending sales personnel, the commercial operation and service support groups, and performs various customer service roles related to administration and follow-up support for commercial loan and deposit relationships.
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.
QUALIFICATIONS PREFERRED:
Solid understanding of all aspects of commercial lending, documentation and servicing. Must be able to recognize what is missing or needed.
Previous formal credit training or proven strong credit analysis skills, preferred.
Ability to read, analyze and interpret Commercial Construction Loan documents including notes, mortgages and construction loan Agreements.
Experience in analyzing financial statements from commercial clients to determine what is needed.
Experience in reviewing covenants to understand if the loan will be able to meet those covenants.
Experience with commercial draw agreements and make independent decisions to determine if it is the correct draw amount and if not must be able to call the client and explain the reasoning.
Must have experience working independently with the credit and underwriting personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Practices the standards of the Bank’s Mission, Vision and Pledge.
Understands the various types of commercial loan products and services offered by the Bank.
Maintains a working knowledge of the Bank's loan processing system and credit approval process.
Coordinates underwriting and processing of new loan requests and modifications with Credit Risk Management
Engages, coordinates and reviews third party reports (appraisal, environmental, inspection).
Attends joint meetings with Commercial Bankers, as applicable.
Inputs information into lending system in conjunction with and on behalf of the Commercial Banker. Facilitates deal submissions of all credit requests into commercial processing software; utilizing checklists to confirm all information is collected and due diligence is complete.
Assists the Commercial Banker in supporting the commercial loan closing process including communicating with Commercial Administration Support Analyst, and coordinating activities of outside service providers including attorneys, accountants, insurance providers and government agencies.
Under the guidance of the Commercial Banker: helps with collecting documents and assists in collecting and maintaining updated financial and other information required for new loans and modifications to provide excellent customer service.
Provides timely response to questions from customers and internal departments.
Handles customer situations/problems in a professional and confidential manner.
Attends sales or closing meetings with the Commercial Banker.
Reviews checklists and loan closing documents to work toward funding the loan.
Prepares modifications for material client loan changes.
Assists in addressing and obtaining a resolution to exception items with the Commercial Banker.
Performs other duties as assigned.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Ability to coordinate and/or manage multiple tasks in various stages is imperative.
Good time management skills.
Ability to work with others in a team environment and under occasional time constraints is a necessity.
Employee must be willing to learn, understand and promote Bank products and services.
Ability to maintain confidentiality is required.
Ability to utilize Microsoft Office software.
Ability to learn commercial banking software.
High School Diploma or GED required.
Bachelor’s Degree in Business Administration preferred.
Minimum of three years of relevant banking experience preferred.
Experience with commercial lending systems and loan documentation preferred.
