The posting
West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.
When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.
What you can expect as a Quality Assurance Administrative Assistant at West Star:
This position provides administrative support for the Quality Assurance department. It requires strong organization and attention to detail; intermediate to advanced knowledge of Word, Outlook, Excel, PowerPoint, Access and strong telephone skills. One of the main duties of this position will be reviewing work orders for completion, accuracy, and proper documentation. However job duties may vary each day.
You will be ESSENTIAL to many FUNCTIONS including:
- Maintain and update schedule for QA personnel as required.
- Assist the Quality Assurance Inspectors with aircraft logbook entry creation, collecting, verifying and organizing all necessary documentation for completion of work order packages.
- Reviews work orders for completion, accuracy, and proper documentation.
- Organize Maintenance documentation into an established standardized format for ease of review.
- Data Entry into Corridor Aviation Maintenance Program.
- Maintain and update Roster data.
- Thoroughly familiar with the Repair Station Quality Manual.
- Fosters and maintains a professional relationship with customers and fleet operators.
- Assist Aircraft Research Analyst with aircraft records research support as needed.
- Assist Technical Publications Controller with technical publications updates and distribution as needed.
- Assist The Quality Assurance Inspectors with pre & post delivery inventories, log entry creation and data entry as needed.
- Word processing and preparation of letters and other documents as assigned.
- Effectively and clearly communicate (i.e., speak, write, read) in English.
- Additional duties as needed by Quality Assurance Manager.
What you’ll need to bring with you:
Your Education: A High school diploma or equivalent. A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.
Your Experience: Prior experience reviewing aircraft maintenance records preferred. 2+ years office administration experience. Word processing, typing and 10 key by touch required.
Your Initiative: We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will need to have strong attention to detail, be well organized and able to prioritize workload efficiently.
Your Sense of Responsibility: Attend work every day as scheduled to include overtime and weekend assignments. Able to travel, work weekends, overtime, and any shift as required. Notify supervisor in advance of shift starting if unable to work. Must have reliable transportation to get to work each and every day. Must perform all work in accordance with Federal Aviation Administration guidelines. Follow all company and safety rules during performance of duties. Maintain customer-oriented work habits.
Other Particulars:
Physical Requirements Lift at least 10lbs. Routine walking, bending and sitting. Sit at a desk and/or computer for extended intervals. Walk short distances routinely. Routine or repetitive physical motion with arms and hands. Basic personal computer operations.
Mental Requirements Understanding and implementation of regulations and guidelines. Work with others in a professional manner. Must be able to input and retrieve information from computers. Experience with Microsoft products especially Outlook, Word, and Excel spreadsheets. Work independently with minimal supervision.
Working Conditions Industrial office environment.
Equipment Used 10 key calculator, FAX machine, telephone and photocopier. Personal computer operating with Windows, Microsoft Word, Microsoft Excel, Outlook, PowerPoint and various other programs.
Compensation & Benefit Information
The following information is disclosed according to state specific requirements. If the position applied to is not in a state with these requirements, the following information may not apply. The hourly rate for this position generally ranges between 23.00 - 28.00. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance. Additional compensation in the form of a shift differential will be provided if the employee is assigned to an alternate shift. The range listed is just one component of the total compensation package. Other forms of compensation include a semi-annual discretionary bonus, 401(k) company match and employer contribution to a Health Savings Account (HSA).
West Star Aviation’s Benefits
- Benefits Effective Day One for Eligible Employees
- Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Life Insurance, Disability Benefits & Supplemental Benefits
- 401(k) Plan with Employee Contributions & Employer Match
- Paid Company Holidays & Weekly Paid Time Off Accruals
- Flexible Work Schedules include 5x8, 4x10 and 3x12
- Weekly Competitive & Industry Leading Pay means you are paid more often
- Bonus Opportunity based on Company and Site Performance
- Internal Mobility & Career Advancement opportunities
This position will accept applications until 11/13/2026
