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Open nowPosted 28 hours ago

Commercial Concierge

Westcorp7 open roles

Where
Westcorp - College Plaza Office, #200, 8215 112 Street NW, Edmonton, Alberta, Canada
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Your applicationOpen nowCommercial ConciergeWestcorp · Westcorp - College Plaza Office, #200, 8215 112 Street NW, Edmonton, Alberta, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Westcorp's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 28 hours ago

The posting

Position Summary: As a key member of the Commercial Property Management team, the Customer Service Coordinator will provide excellent customer service to tenants and guests at College Plaza; an office tower located at 8215-112 Street, Edmonton.   Who You Are: · You are a professional who is well polished, with superior written and verbal communication skills. · You can provide exceptional customer service and effectively resolve customer concerns. · You enjoy being the first point of contact for clients, and will strive to deliver our brand values.   Key Responsibilities: · Assist tenants and guests of College Plaza with enquiries and direct them to the appropriate resource. · Accept and dispatch service requests and follow up to ensure services are completed to everyone’s satisfaction. · Coordinate leasing of parking stalls within the complex. Assist with dealing with illegally parked vehicles. · Arrange for the purchase and installation of building signage. · Prepare letters, newsletters, and other communication for the complex. · Setup, maintain, and audit building keys and access cards. · Program door readers and elevators in the access card software (WinPak). · Liaise with staff and contract security and ensure they are informed of activities within the complex. · Plan and organize promotional events for commercial tenants. · Assume duties of the Chief Fire Warden for the building. · Other duties as assigned.   Required Skills and Abilities: · Minimum high school education · Minimum three years related customer service experience · Strong inter-personal and time management skills · Ability to organize, execute and follow up in a timely manner · Exceptional written and verbal communication skills · Strong computer skills and knowledge of Microsoft Office (Word, Excel, Outlook, and Teams) · Prior experience working in property management would be an asset · Experience in Angus and Yardi software would be an asset · Security clearance required upon offer of employment

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