Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Banking Operations Manager - Unclaimed Property & Banking Operations Support

Western Alliance Bank202 open roles

Where
Phoenix, AZ
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowBanking Operations Manager - Unclaimed Property & Banking Operations SupportWestern Alliance Bank · Phoenix, AZ

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Western Alliance Bank's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. Western Alliance Bank postings stay open a median of 21 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted today

Western Alliance Bank median: 21 days open

The posting

Job Title:

Banking Operations Manager - Unclaimed Property & Banking Operations Support

Location:

CityScape

What you'll do:

As a Banking Operations Support Manager for Unclaimed Property and Banking Operations Support will lead the team responsible for the Bank’s operational unclaimed property program and assigned deposit operations support processes. The role is accountable for accurate and timely due diligence, escheatment, account protection, account closure, funding, state reporting support, vendor oversight, audit response, reconciliations, controls, and evidence retention, while also maintaining disciplined service delivery and process governance across assigned BOS activities.

  • Lead the enterprise unclaimed property operating cycle across applicable legal entities, Lines of Business, property types, jurisdictions, systems, and vendor relationships.
  • Maintain the annual unclaimed property calendar covering data requests, analysis, due diligence, preliminary reporting, account closure, funding, state reporting, remittance, final reporting, and audit deadlines.
  • Oversee data collection and quality review for deposit accounts, retirement accounts, safe deposit boxes, cashier’s checks, expense checks, interest checks, dividend checks, securities, escrow accounts, mortgage-related checks, credit balances, and other applicable property types.
  • Oversee due diligence populations, customer and branch responses, owner-contact validation, removal decisions, account reactivation, callback controls, and documentation supporting final disposition.
  • Oversee account closure, general ledger funding, state-total reconciliation, wire or ACH preparation, independent approval, remittance, and final state package reconciliation.
  • Manage the Sovos relationship or successor provider, including schedules, data layouts, file-processing agreements, analysis parameters, due diligence proofs, access, funding requests, filing deliverables, variances, and escalation paths.
  • Lead operational support for unclaimed property audits and examinations, including Kelmar and KGS request tracking, historical filing reconstruction, data validation, evidence production, response quality review, and corrective actions.
  • Provide management oversight for assigned Banking Operations Support processes, including inactive and dormant accounts and related deposit operations support activities, controls, procedures, service levels, escalations, and customer asset protection.
  • Oversee process and control governance for assigned BOS activities, including reconciliations, approvals, account maintenance, access governance, records retention, business continuity, and audit readiness.
  • Lead ongoing modernization of unclaimed property and BOS processes, including SQL or workflow improvements, automation requirements, EWFT standardization, reporting, training, and documented knowledge transfer.

What you'll need:

  • 10+ years of related experience in Branch Banking Operations, Deposit Operations or similar field.
  • Bachelor's degree or equivalent experience required.
  • Previous leadership experience required.
  • Experience managing regulated processes with fixed filing, payment, notice, or reporting deadlines.
  • Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Advanced knowledge and experience working in high-volume or critical issue customer service roles, with prior experience in similar functions.
  • Advanced speaking and writing communication skills.
  • May require up to 25% travel.

Preferred Qualifications:

  • Advanced knowledge of unclaimed property operations, including dormancy and escheatment, owner-generated activity, due diligence, state filing cycles, NAUPA concepts and property codes, account closures, funding, state remittance, final reconciliation, and audit support.
  • Experience managing a complete unclaimed property filing cycle and reconciling property records, general ledger funding, vendor requests, and state totals.
  • Experience with unclaimed property audits, historical filing reconstruction, managed-service vendor oversight, and evidence production.

Benefits you’ll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Western Alliance Bank's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Western Alliance Bank's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Western Alliance Bank's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.