The posting
Company Description
WD is building the infrastructure behind the AI-driven data economy.
As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.
We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.
This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.
We’re looking for people who want to build, solve, and operate at that level.
Join us and let’s shape the future of data.
Job Description
The HR Experience Partner team serves as the primary HR presence for employees and people leaders across the full employee lifecycle in Malaysia. As Specialist 3, HR Experience Partner, you will operate independently to deliver HR programs, advise senior managers, and contribute to how HR services are designed and improved at the country level. Reporting to the Senior Manager, HR Experience Partner, you bring solid HR judgment, a working command of Malaysian employment law, and the credibility to guide leaders through complex people situations without close supervision. You will also play an active role in driving HR's adoption of digital tools and AI-enabled solutions to sharpen service delivery and the overall employee experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Serves as the primary steward of corporate HR practices, guidelines, and policies, proactively ensuring alignment and accountability across people leaders and the business.
- Actively role models and champions WD culture and values, influencing people leaders to cultivate a workplace where respect and dignity are embedded in everyday practices.
- Provides expert advice and counsel to managers and employees on complex HR matters including key talent identification, organizational planning, recognition, focal reviews, workforce planning, and reduction in force activities.
- Provides strategic counsel to managers and employees around talent factors related to successful execution of business strategy in partnership with HRBP.
- Contribute to the design and continuous improvement of HR programs by surfacing on-the-ground observations, identifying gaps between program intent and employee experience, and recommending practical adjustments.
- Exhibits credible domain expertise, understands aligned business group priorities and effectively delivers on the HR Operating Plan.
- Coaches and upskill people leaders in partnership with HR Centre of Excellence (COE) through key skill and capability development initiatives, both proactively ahead of program launches and in real time within the flow of work.
- Facilitates Leader Labs for people leaders on performance management, building a high-performance team culture, and other corporate programs and initiatives, equipping leaders with practical tools to apply learning directly in their teams.
- Ensure that HR policies are fully compliant with the applicable audit framework - ISO 9001, ISO 14001, ISO 22301, ISO 45001, Responsible Business Alliance (RBA), any customer audits and company policies. Identify strengths and weaknesses to improve the competitive advantage for HR.
- Lead HR responses during emergencies, natural disasters, and employee bereavement cases, coordinating across teams to ensure a timely and compassionate outcome.
- Identifies opportunities to integrate AI-enabled solutions into routine HR processes, including onboarding, engagement, performance management, and HR service delivery, to drive efficiency and a more personalized employee experience.
- Stays current on emerging HR technology trends and AI applications relevant to the HR function and proactively recommends adoption where it can meaningfully improve HR outcomes.
Possess a thorough understanding of country-specific compliance regulations. Familiarity with local laws and industry standards is crucial for maintaining operational integrity and managing risks effectively.
Qualifications
REQUIRED:
- Bachelor’s degree in human resources management, Business Administration, Psychology, or a related field. Relevant HR certification (SHRM, CIPD, or equivalent) is strongly preferred.
- Certified HRDC Trainer (Train-the-Trainer, HRD Corp Malaysia) and a recognized coaching certification (e.g., ICF ACC/PCC or equivalent).
- 5-7 years of experience in HR or relevant experience
- Experience leading transformation and change management
- Proven track record of influencing, leading and facilitating large scale strategic initiatives with multiple senior stakeholders
- Excellent communication, interpersonal and collaborative skills (including presentation skills) across levels, with an ability to persuade and influence, and the ability to build enthusiasm and commitment
- Goal-oriented, proactive, accountable and passionate about driving results
- A highly agile and continuous learner who demonstrates personal resilience, navigates ambiguity with confidence, and adapts effectively in a fast-paced, complex, and evolving environment
PREFERRED:
- Adept at navigating new technologies and experience, ability to integrate Artificial Intelligence Models to enhance business processes
- Strong understanding of HR principles, practices, and employment law.
- Proven experience in a similar HR business partnering role, with a focus on supporting senior leadership.
- Demonstrated ability to exercise sound judgment and handle highly sensitive, confidential, and complex information with the utmost discretion, professionalism, and integrity
- Knowledge in Human Resources in Manufacturing environment will be an added advantage.
- Strategic and creative problem solver who anticipates challenges, connects complex business and people issues, and develops practical, scalable HR solutions
SKILLS
- Excellent communication and interpersonal skills, with the ability to build rapport and influence leaders at all levels.
- Thorough understanding of best practices, as well as applicable policies and federal, state, and local employment laws and regulations.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws (Malaysia Employment Act, Industrial Relations Act etc.), guidelines, regulations, ordinances, and policies.
- Strong analytical and systems-thinking capability, with the ability to synthesize complex people data, identify trends, and translate insights into strategic HR recommendations that drive business outcomes.
- Strong facilitation skills, with the ability to design and lead engaging workshops, training sessions, focus groups, and employee forums; guide group discussions to clear outcomes; manage diverse viewpoints and difficult conversations constructively; and adapt delivery for audiences ranging from frontline employees to senior leaders.
Excellent presentation skills, with the ability to structure and deliver clear, compelling messages to diverse audiences, from employee town halls to senior leadership briefings, and to tailor content and style to the audience and purpose
Additional Information
WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].
