Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 419 days ago

Director, Legal Operations & Strategy

Western Union67 open roles

Pay
$160,000 – $190,000 a year
Where
USA - CO - Denver
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector, Legal Operations & StrategyWestern Union · USA - CO - Denver

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Western Union's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Western Union postings stay open a median of 17 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 419 days ago

Western Union median: 17 days open

The posting

We are looking for a strategic and forward-thinking Director of Legal Operations to help take our legal function to the next level. This role is key to maturing our legal operations capabilities and delivering value across efficiency, innovation, and performance. You’ll work with a legal team of 100+ professionals around the world, anchored at our headquarters in Denver, Colorado, and help shape how we deliver legal services in a fast-changing global environment.

Key Responsibilities

  • Lead and evolve the Legal Operations function, managing core areas such as outside counsel management, budget and spend analytics, legal technology, process improvement, change management, and vendor management.
  • Accelerate the implementation and adoption of our outside counsel panel, including performance tracking, relationship management, and cost optimization.
  • Partner closely with legal leadership to identify and implement innovative tools and practices that enable attorneys and legal staff to work more effectively and efficiently.
  • Develop and refine metrics and KPIs to measure performance, identify trends, and drive accountability across the legal department.
  • Manage the department's financial planning, including budgeting, accruals, forecasting, and spend reporting.
  • Support knowledge management, training, and process standardization initiatives across a global legal team.
  • Collaborate with IT, Finance, Compliance, and business operations to align Legal Ops strategy with enterprise goals.
  • Evaluate, implement, and strategically oversee legal technology solutions, such as e-billing, contract lifecycle management, and matter management systems.
  • Drive the adoption of legal technologies, including AI-driven platforms, to streamline workflows and enhance data-driven decision-making.

Qualifications

  • 6+ years of experience in legal operations, management consulting, or a related field; prior in-house legal department experience strongly preferred.
  • Proven success leading a legal operations function at scale—ideally in a global, matrixed organization.
  • Deep understanding of legal department operations, including outside counsel management, legal tech, e-billing, and process improvement.
  • Strong analytical and strategic thinking skills, with the ability to interpret complex data and drive decisions.
  • Effective communicator and collaborator across all levels of the organization.
  • Proven track record of successfully building and leading teams.
  • Familiarity with leading legal technologies and tools (e.g., CLM, eBilling, workflow automation).
  • Demonstrated experience developing metrics and dashboards for workload analysis.
  • Bachelor's degree required; JD or MBA a plus.

Why Join Us Western Union has connected people and enabled opportunity across borders for more than a century and a half. As our Director of Legal Operations, you’ll play a critical role in modernizing our global legal function—empowering lawyers, improving how we work, and ultimately helping our company continue to deliver trusted financial services at scale.

We make financial services accessible to humans everywhere. Join us for what is next.

Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. We are a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You will have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you are ready to help drive the future of financial services, it is time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The base salary range is $160,000 - $190,000 USD per year, total on target compensation includes a base salary plus a variable target incentive that aligns with individual and company performance.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include:

  • Flexible Time off
  • Medical, Dental and Life Insurance
  • Tuition Assistance Program
  • Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about inclusion. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-KS1

Estimated Job Posting End Date:

07-31-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Western Union's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Western Union's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Western Union's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.