Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 70 days ago

QA & Compliance Senior Specialist

Westfield64 open roles

Where
Alpharetta, GA, United States
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowQA & Compliance Senior SpecialistWestfield · Alpharetta, GA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Westfield's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Westfield postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted 70 days ago

Westfield median: 6 days open

The posting

Job Description

Role Description

We are seeking a detail-oriented and analytical individual to join our team as a Specialty Claims Quality Assurance and Compliance Senior Specialist. This role will report to the VP, Specialty Claims Compliance and will be responsible for supporting Specialty Claims through quality assurance, compliance oversight, claims governance, and operational reporting activities. You will help ensure claims are handled in accordance with regulatory requirements, internal quality standards, and industry best practices while coordinating key governance processes, including reinsurance reporting, large loss reporting, licensing compliance, and other critical reporting obligations.

The ideal candidate will possess strong analytical skills, attention to detail, and a comprehensive understanding of Specialty insurance claims best practices, procedures, and compliance regulations.

Duties and Responsibilities:

Provide quality assurance and compliance support to Specialty Claims operations, including one or more of the following:

  • Perform quality reviews and audits across Specialty insurance claims to ensure accuracy, completeness, and compliance with internal standards, regulatory requirements, and best practices, with emphasis on higher-risk and more complex claim activity.
  • Evaluate claim handling practices in high-risk and complex claim areas to identify trends, control gaps, and areas of elevated regulatory, litigation, or E&O exposure.
  • Provide focused QA oversight for AI-enabled functionality used in claims, including reviewing outputs, identifying issues, and ensuring appropriate governance and controls are in place.
  • Partner with Claims leadership, Compliance, and Operations to address QA findings, support corrective actions, and improve consistency in claim handling.
  • Develop and deliver targeted training and guidance based on QA findings to reinforce expected claim handling practices and address recurring issues.
  • Prepare clear, actionable QA reports summarizing findings, trends, and recommendations and claims reporting activities for Claims leadership.
  • Monitor regulatory developments, industry trends, and emerging risks impacting Specialty claims and incorporate them into QA focus areas and training.
  • Ensure internal claims staff meet applicable licensing requirements and support related tracking and documentation.
  • Monitor reinsurance and large loss reporting processes to ensure timely and accurate internal/external reporting.

Qualifications:

  • Seven or more years of experience in Specialty insurance claims handling, quality assurance, compliance, or a related role.
  • Strong knowledge of Cyber, Financial Institutions, Management Liability, Professional Lines, and applicable state and federal insurance regulations.
  • Demonstrated experience reviewing complex claims and identifying quality, compliance, or control issues.
  • Ability to analyze claim data and QA results to identify patterns, trends, and areas of risk.
  • Strong attention to detail and sound judgment when evaluating claim handling decisions.
  • Working knowledge of claims systems and tools, including Guidewire ClaimCenter and related
  • document management platforms.
  • Clear written and verbal communication skills, with the ability to provide constructive feedback and partner effectively with claim professionals and leadership.
  • Professional insurance or compliance designations preferred.
  • Ability and willingness to travel as needed.

#WSP

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Westfield's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Westfield's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Westfield's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.