The posting
As an Operations Lead, you will contribute to the safe and efficient daily maintenance of WestJet’s fleet, including the Boeing 737 NG, 737 MAX, and De Havilland Dash 8-400 (Q400). You’ll operate in a fast-paced, team-oriented environment where strong leadership, sound decision-making, and a commitment to safety are essential. In this role, you will model teamwork and integrity while upholding WestJet’s core values. Key Responsibilities:
Lead daily operations by conducting pre-shift briefings, setting priorities, and coordinating maintenance activities across aircraft and components to support on-time dispatch Allocate and monitor workload for front-line employees, providing technical guidance and ensuring defects are resolved and maintenance releases are completed in accordance with MPM Chapter 11 Collaborate with internal teams (MCC, Planning, Engineering, QA, Stores, NDT) and external vendors to manage scheduled, unscheduled, and AOG maintenance activities Maintain quality control standards and ensure compliance with Transport Canada regulations and WestJet-approved manuals, including QA spot checks and documentation accuracy Oversee manpower planning and scheduling in alignment with company policies and collective agreements Communicate operational status, risks, and priorities across teams to support informed decision-making Support team development by coaching and mentoring employees, contributing to hiring, performance management, and identifying training or resource needs Promote a safe, inclusive work environment, ensuring proper use of tools, equipment, and procedures, including safe handling of ground support equipment and workspaces Perform hands-on maintenance tasks and assist with inspections as required
Qualifications & Requirements:
Technical Aviation diploma from a recognized post-secondary institution Minimum 5 years of experience as a licensed Aircraft Maintenance Engineer on transport category aircraft Valid Transport Canada AME license (M2/E/S) and Aircraft Certification Authority (ACA) on at least one WestJet aircraft type Ability to obtain and maintain RAIC and AVOP, with a valid driver’s license and clean abstract Ability to meet physical demands and work in varied environmental conditions Strong attention to detail, decision-making, planning, and communication skills



