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Open nowPosted 17 days agoWe saw it 66 min after it went up

CX Specialist @ 123inkt group | French Native

weWow11 open roles

Where
Valencia, Comunidad Valenciana, Spain
Work mode
On site
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Your applicationOpen nowCX Specialist @ 123inkt group | French NativeweWow · Valencia, Comunidad Valenciana, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on weWow's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. weWow postings stay open a median of 16 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 17 days ago

weWow median: 16 days open

The posting

Imagine this.

You start your day in a sunny office in Valencia. A customer reaches out with a question. By the end of the conversation, they're smiling again because you solved their problem quickly and effortlessly. No endless complaints. No robotic scripts. Just genuine conversations where you make someone's day a little easier.

Welcome to weWow 👋

Your next chapter starts here

At weWow, you work with leading European brands in an international scale-up environment.

For this role, you'll be supporting 123inkt, one of the most trusted e-commerce brands in the Netherlands for printers, cartridges and office supplies.

As a Customer Experience Specialist, you'll be the person customers rely on when they need help. Whether they have a question about an order, a delivery, or finding the right product, you're there to provide a smooth and positive experience every time.

What will you actually do?

  • Help French-speaking customers via phone, email and chat
  • Answer questions about orders, deliveries, products and returns
  • Find quick and customer-friendly solutions
  • Guide customers to the right products when they need advice
  • Work together with different teams to solve customer requests efficiently
  • Make sure every customer leaves the conversation feeling heard and helped
  • Every interaction is an opportunity to create a great customer experience.

This role suits you if you…

  • Are a native French speaker
  • Enjoy helping people and making their day easier
  • Communicate clearly and with empathy
  • Stay calm and solution-oriented, even when things get busy
  • Work accurately and pay attention to detail
  • Love learning and improving every day

Requirements

  • Native French speaker
  • Good level of English
  • Available to work on-site in Valencia
  • Strong communication skills
  • Customer-first mindset
  • Problem-solving attitude
  • Team player who enjoys working in an international environment

What we offer 💛

  • Breakfast & lunch at the office
  • Spanish health insurance
  • Free Spanish lessons
  • Growth opportunities within weWow
  • Monthly events, sports & socials
  • Relocation support to settle in Valencia£

And most importantly:

An international work environment where you’ll quickly feel at home.

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