The posting
DEADLINE FOR APPLICATIONS
30 January 2027-23:59-GMT+04:00 Gulf Standard Time (Dubai)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
UNHRD is a network of depots located in Ghana, Italy, UAE, Malaysia, Spain, and Panama that procures, manages and transports emergency supplies for the humanitarian community. UNHD offers free storage, procurement, transport, handling, and technical field expertise. Partners can request services in any region and can coordinate their response efforts.
Under the overall management of the UNHRD Network Coordinator, the consultant will have the following duties and responsibilities:
ACCOUNTABILITIES/RESPONSIBILITIES:
1.Maintain oversight of UNHRD’s customer service and partner relations, ensuring that partners needs are met, and manage key UNHRD partners to ensure service satisfaction
2.Maintain overall coordination of the UNHRD Network customer service’s response for critical emergency operations that are multi-hub responses.
3.Act as project manager for ad-hoc projects with Partners
4.Implement a partner/customer survey to investigate the need for service diversification, customer satisfaction and orientation.
5.Contribute to preparedness actions, providing technical recommendations and guidance and monitoring the management of specific supply chain risks to enable WFP, governments and other partners to quickly respond and deploy and resources at the onset of the crisis.
6.Ensure compliance of UNHRD operations with the established supply chain strategies, policies, procedures and controls, and assist in the implementation of corporate standards, with special emphasis on loss prevention, risk mitigation and cost-effectiveness.
7.Constantly review the performance of supply chain logistics operations to ensure that appropriate internal controls are in place.
8.Manage sound internal workflow communication between all functional areas of the operations, including customer service, logistics, warehouse & procurement to ensure comprehensive and timely service is provided.
9.Provide technical supervision, training and guidance to the network Customer Service and support the hub logistics officers with , training and guidance for Logistics and Warehouse teams.
10.Be part of the UNHRD Strategy Cell team to review and streamline processes and establish reports and compliance requirements, in collaboration with focal points.
11.Analyze and synthesize business data to best define and monitor KPI performance for both UNHRD and partners.
12.Consolidate training needs and coordinate training and capacity building efforts for all UNHRD staff in collaboration with the respective supervisors to ensure appropriate development and enable high performance, including onboarding new staff.
13.Take responsibility for incorporating gender perspectives in all areas of work, to ensure equal participation of women and men.
14.Performs all other duties as assigned within the development of WFP/UNHRD.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
Advanced university degree in one or more of the following disciplines: supply chain management, logistics, operations management, business, international relations, humanitarian affairs, or another related field
Experience:
Candidate should have 5 to 10 years of experience in humanitarian or emergency response supply chain management.
Knowledge & Skills:
- In-depth knowledge of the UNHRD operations.
- Experience coordinating supply chain activities with other units/teams.
- Experience conducting analytical and conceptual work in support of strategy design and implementation.
- Experience in analyzing and supporting the implementation of end-to-end supply chain operations.
- Able to communicate clearly, effectively and diplomatically to all partners, staff and UNHRD stakeholders.
- Able to work effectively with people from different cultural backgrounds.
- Well organized and detail oriented.
- Creative, pro-active team player
Languages:
Fluent in English (oral/written)
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
- We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
- If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
- At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
- Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
