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Open nowPosted 3 days ago

Management Services Officer

wfp172 open roles

Where
Goma, Congo, The Dem. Rep.Of
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Your applicationOpen nowManagement Services Officerwfp · Goma, Congo, The Dem. Rep.Of

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. wfp postings stay open a median of 8 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.8%30 days
  6. 59.0%60 days
This job: posted 3 days ago

wfp median: 8 days open

The posting

DEADLINE FOR APPLICATIONS

12 November 2026-23:59-GMT+01:00 West Africa Standard Time (Kinshasa)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

  • WFP is a 2020 Nobel Peace Prize Laureate.
  • WFP offers a highly inclusive, diverse, and multicultural working environment.
  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Intitulé du poste : Chargé(e) des Services de Gestion

Type de contrat : Service Contract (SC)

Niveau : Niveau 8

Durée : 12 mois

Lieu d’affectation : Goma, RDC

Ce poste est ouvert uniquement aux ressortissants congolais.

CONTEXTE ORGANISATIONNEL :

Ce poste est basé au bureau de terrain de Goma et est placé sous la responsabilité de l’agent financier (Finance Officer). Le titulaire du poste travaillera sous la supervision d’un membre du personnel plus expérimenté, dont il recevra des orientations ainsi qu’un suivi régulier sur le travail accompli.

OBJECTIF DU POSTE :

Apporter un soutien à la prestation de services de haute qualité, axés sur les besoins des clients et optimisant le rapport coût-efficacité, dans le cadre du portefeuille des services de gestion (Management Services). Ces services permettent au PAM de fournir une aide alimentaire aux bénéficiaires, conformément à la stratégie de l’organisation.

PRINCIPALES RESPONSABILITÉS (liste non exhaustive, dans la limite des pouvoirs délégués) :

  • Contribuer à l’élaboration des volets « Services de gestion » du Plan stratégique national (CSP) et de la planification des ressources du PAM, en veillant à leur alignement sur les stratégies et politiques nationales ainsi que sur celles du PAM, afin de faciliter une prestation de services efficace et performante.
  • Appuyer l’élaboration des plans annuels fonctionnels ainsi que la mise en œuvre des politiques, procédures, processus, normes et systèmes destinés à soutenir les objectifs stratégiques du PAM.
  • Rassembler des données et effectuer des analyses de base pour faciliter une planification et une prise de décision efficaces.
  • Participer à l’identification des besoins en ressources, dans un souci d’efficacité, de rentabilité et de respect des délais dans la conduite des opérations et la prestation des services.
  • Entretenir des relations de travail avec les parties prenantes internes et externes du PAM, les autres agences des Nations Unies et les entités gouvernementales, en assurant un échange pertinent de données et en identifiant des axes permettant un meilleur alignement des opérations et une coopération renforcée.
  • Formuler des propositions visant à améliorer les services et les installations en matière de santé et de sécurité au travail (SST).
  • Promouvoir une culture de durabilité environnementale en adoptant des comportements exemplaires qui favorisent la durabilité dans toutes les activités.
  • Exploiter pleinement le potentiel des outils et applications numériques, en collaborant avec des experts techniques pour adopter des technologies innovantes, améliorant ainsi les flux de travail opérationnels et la qualité du service rendu.
  • Contribuer à la préparation et à la mise en œuvre d’initiatives inter-agences liées à la réforme des Nations Unies, afin de réaliser des économies et d’améliorer la qualité des services.
  • Appuyer les missions sur le terrain en documentant les problèmes ou les lacunes, et en proposant des solutions relatives aux services ou produits relevant de son domaine de responsabilité.
  • Soutenir la conception et l’organisation d’initiatives de formation visant à renforcer les capacités du personnel du PAM et de ses partenaires, afin d’améliorer leur compréhension des réglementations, politiques, procédures, processus, normes et systèmes liés aux « Services de gestion ».
  • Appliquer les pratiques standard de préparation et d’intervention en cas d’urgence, afin d’aider le PAM à déployer rapidement les ressources nécessaires dans les zones touchées.

EXPÉRIENCES REQUISES POUR ACCÉDER AU POSTE :

  • Au moins un (1) an d’expérience professionnelle après l’obtention du diplôme universitaire dans le domaine des services de gestion ou de l’administration.
  • Expérience et/ou formation dans au moins un secteur des services de gestion (par exemple : gestion des actifs, des installations, du parc automobile, des déplacements professionnels, etc.).
  • Expérience dans l’analyse de données, de tendances et d’indicateurs de performance afin d’en tirer des conclusions et des enseignements pertinents.

QUALIFICATIONS UNIVERSITAIRES MINIMALES REQUISES :

Formation : Diplôme universitaire de cycle supérieur (master ou équivalent) en administration des affaires ou publique, en ingénierie, ou dans tout autre domaine pertinent lié à la gestion et à l’administration ; ou diplôme universitaire de premier cycle assorti de deux (2) années supplémentaires d’expérience professionnelle pertinente et/ou de formations suivies.

Langues : Maîtrise (niveau C) du français et connaissance pratique/niveau intermédiaire (niveau B) de l’anglais.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
  • We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
  • If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
  • At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
  • Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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