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Open nowPosted 76 days ago

AIT Lab Associate - Student (AY 26-27AY)

Wheaton23 open roles

Pay
$15 – $16 an hour
Where
Wheaton, IL, United States, United States
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Your applicationOpen nowAIT Lab Associate - Student (AY 26-27AY)Wheaton · Wheaton, IL, United States, United States
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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. Wheaton postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 76 days ago

Wheaton median: 13 days open

The posting

Job Description

Responsibilities:

  • Maintaining computers in academic labs, primarily in the sciences
  • Handling customer technical support cases through the ticketing system (Footprints)
  • Troubleshooting technical issues
  • Replacing or repairing the necessary parts
  • Serve as liaison between AIT and Faculty primarily in Meyer
  • Provide technical assistance with computer hardware and software
  • Keeping track of the computer inventory in academic labs and research labs
  • Keeping equipment area neat and clean.
  • Replace computers as needed
  • Learning how to keep applications installed and configured correctly.
  • Learn and demonstrate best practices for creating documentation.
  • Help with various to-do’s and office tasks as needed.
  • Other duties as assigned.

Qualifications:

  • Strong customer service and communication skills.
  • Aptitude for using computer technology in computer labs and scientific research.
  • Ability to write documentation for hardware and software procedures.
  • Excellent writing, verbal and organizational skills.
  • Strong attention to detail.
  • Comfortable with web conference technology (O365, Teams, etc.).
  • Being able to lift up to 15 lbs.

Preferred qualifications:

  • Science majors
  • Experience installing and configuring computer hardware

Pay Range: $15-$16/hour

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