The posting
Job description
Job Title: Head of Secondary Market Operations Location: London (Bermondsey) and other White Cube locations as required Working hours: Monday – Friday: 10am to 6pm (Additional hours as required) Reports To: Commercial Director
We are seeking an experienced and strategic leader to step into a Head of Secondary Market Operations role. The role has oversight of global secondary market operations, collaborating across a wide range of departments including Sales, Digital, Art Fairs, Commercial, Technical, Registrars, and Curatorial, in addition to the line management of the secondary research and coordination functions.
The successful candidate will be responsible for driving operational excellence, facilitating cross-departmental collaboration, and supporting the continued growth of White Cube's secondary market strategy.
- Proven experience in business management role in a commercial gallery or auction house.
- Strong leadership and communication skills, with experience managing teams across multiple regions and functions.
- Ability to drive cross-departmental collaboration, including with Sales, Digital, Art Fairs, Commercial, Technical, Registrars, and Curatorial teams.
- Strong project management skills, with the ability to oversee multiple initiatives and ensure on-time delivery.
Team leadership & development:
- Lead and develop a growing team, ensuring alignment with broader business objectives.
- Drive collaboration across research, writing, and coordination functions, maintaining high standards for output.
- Foster a collaborative and high-performance team culture across multiple regions.
Strategic planning & execution:
- Lead the implementation of the 2026-27 (and beyond) work streams and objectives, ensuring the team is on track to meet short- and long-term goals.
Operational excellence & team coordination:
- Oversee the day-to-day operations of the Secondary Market team, ensuring smooth workflows and high levels of efficiency across all functions.
- Oversee the structuring and negotiation of secondary market transactions, including pricing, terms, and conditions, ensuring alignment with gallery objectives and compliance.
- Manage senior administrators and coordinators to facilitate deal approvals, ensuring all necessary documentation is in place.
- Supervise consignments and their release to the sales team, ensuring thorough risk management and due diligence, including for stock.
Cross-department collaboration:
- Ensure seamless collaboration with a range of departments, including Sales, Digital, Art Fairs, Commercial, Technical, Registrars, and Curatorial.
- Oversee the sourcing and preparation of artworks for key selling moments, such as art fairs and exhibitions. Lead weekly team meetings to ensure alignment on deadlines and address logistics, framing, condition, and legal considerations.
- Liaise with the Communications team to highlight featured works for key selling moments, provide strategic input, and review sales materials for quality assurance. Ensure all supporting documentation, including condition reports, finalised in time to meet selling moment deadlines.
Client & market engagement:
- Provide strategic direction for market research and client engagement strategies, ensuring they align with overall sales objectives.
Stakeholder engagement:
- Keep senior leadership informed on key projects and performance metrics.
Digital transformation & strategy:
- Act as a key contributor to digital transformation projects, focusing on improving client engagement, operational efficiency, and secondary market sales growth through digital tools and platforms.
- Ensure alignment of secondary market strategies with broader digital and technology initiatives
Deadline Closing date for applications is 6pm on Friday 20th November 2026. We reserve the right to close this vacancy early if we receive sufficient applications.
Please note we are currently unable to offer sponsorship nor guarantee future sponsorship opportunities for this role.



