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Open nowPosted 11 hours ago

Front Office Manager

White Pearl Hospitality

Where
Fira, Southern Aegean, Greece
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Your applicationOpen nowFront Office ManagerWhite Pearl Hospitality · Fira, Southern Aegean, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on White Pearl Hospitality's own form.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 11 hours ago

The posting

White Pearl Hospitality Group is a leading tourism enterprise focused on providing exceptional customer service and creating unforgettable experiences for its guests. We value our employees and recognize that they are crucial to our success. Our company owns and operates several luxury properties in Santorini, including White Pearl Villas, White Pearl Cavalieri, White Pearl Laokasti Suites, Elysian Santorini, and Elysian Retreat and other seasonal enterprises such as Luno Cafe in Oia, Besalou Restaurant in Oia and Above Bistro in Imerovigli that further enhance our guests' experience.

We are seeking an exceptional Front Office Manager to join our team for the 2027 season in Santorini, Greece. As the Front Office Manager, you will oversee the daily operations of the front office, ensuring that guests receive a warm welcome and efficient service. You will manage the front desk team and coordinate guest services, check-ins, check-outs, and communication with other departments. The ideal candidate must exemplify professionalism, attention to detail, and possess a passion for hospitality.

Responsibilities

  • Lead front desk operations ensuring seamless guest check-in/check-out procedures.
  • Train and motivate front office staff to deliver exceptional customer service.
  • Collaborate with other departments to optimize guest experience and satisfaction.
  • Conduct regular inspections of guest rooms and public areas, ensuring high standards are maintained.
  • Develop and implement front office policies, procedures, and services.
  • Address and resolve guest complaints or issues effectively and professionally.
  • Solicit feedback from guests during their stay and respond to online reviews.
  • Promote hotel facilities and special packages to guests.
  • Maintain a positive and professional environment for staff and guests alike.

Requirements

  • Relevant experience as a Front Office Manager or similar leadership role in the hospitality industry.
  • Outstanding communication and interpersonal skills.
  • Demonstrated leadership ability and strong organizational skills.
  • Skilled in handling customer complaints with composure and professionalism.
  • Proficiency in hotel management systems and MS Office applications.
  • Passion for guest service and dedication to quality.
  • Meticulous attention to detail and strong multitasking skills.
  • Fluent in Greek and English, additional languages are beneficial.
  • Bachelor's degree in Hospitality Management or a related field preferred.

Benefits

  • Training & Development
  • Housing (if requested)
  • Shift Meal
  • Ticket restaurant card
  • Discounts in hotels and restaurants of White Pearl Hospitality Group

No visa sponsorship provided.

Check out our company's culture and if you believe that our principles fit your mentality apply today!

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on White Pearl Hospitality's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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