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Open nowPosted 14 hours ago

Hotel Residence Manager

White Pearl Hospitality

Where
Fira, Thira, Greece
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Your applicationOpen nowHotel Residence ManagerWhite Pearl Hospitality · Fira, Thira, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on White Pearl Hospitality's own form.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.8%30 days
  6. 59.0%60 days
This job: posted 14 hours ago

The posting

White Pearl Hospitality Group is a leading tourism enterprise focused on providing exceptional customer service and creating unforgettable experiences for its guests. We value our employees and recognize that they are crucial to our success. Our company owns and operates several luxury properties in Santorini, including White Pearl Villas, White Pearl Cavalieri, White Pearl Laokasti Suites, Elysian Santorini, and Elysian Retreat and other seasonal enterprises such as Luno Cafe in Oia, Besalou Restaurant in Oia and Above Bistro in Imerovigli that further enhance our guests' experience.

We are looking for an experienced Resident Manager for the season of 2027 (April- Octover) with a passion for hospitality and a proven track record in hote lmanagement, who will play a crucial role in overseeing the daily operations of the hotels and ensuring the highest level of guest satisfaction. You willlead a team of dedicated staff members, provide guidance and support, and implement strategies to enhance the overall guest experience. The ideal candidate wilpossess excellent leadership and communication skils, a strong attention to detail, and a customer-centric and goal-driven mindset. lf you thrive in a fast-paced and dynamic environment and are committed to delivering exceptional service, we would love to hear from you.

Responsibilities

  • Manage and train the hotel staffto provide excellent customer service
  • Ensure smooth running of the front desk,including check-in/check-out procedures and responding to guest inquiries
  • Greeting guests, enhancing guests' relations, and promoting the company's services and facilities
  • Receiving guests' feedback while on-premises to ensure their satisfaction
  • Handle guest complaints and resolve issues in a timely and professional manner
  • Coordinate with housekeeping, maintenance, F&B and other departments to ensure guest satisfaction and goal achivements
  • Inspecting hotel rooms, facilities and personnel to confirm the high quality of provided services
  • Create and implement policies and supervise procedures for all departments according company's SOPS and goals
  • Manage and monitor purchases according to budget and hotel's needs
  • Maintain a high level of professionalism and lead by example
  • Reporting to the management

Requirements

  • Proven experience in boutique hotel management or a similar role
  • Excellent leadership and communication skills
  • Strong attention to detail and organizational abilities
  • Fluency in English and Greek
  • Customer-centric mindset and commitment to providing exceptional service
  • Ability to work effectively in a fast-paced and dynamic environment
  • Knowledge of industry best practices and relevant regulations
  • Degree in Hospitality Management or a related field
  • Valid work permit for Greece

Benefits

  • Accommodation
  • Free meal at workplace
  • Performance bonus
  • Employee Recognicion Program participation
  • Discounts at group's restaurants

No visa sponsorship provided.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    White Pearl Hospitality's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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