Nurse Manger Critical Care

City/State:

White Plains, New York

Department:

WPH Nursing CCU

Work Shift:

Day

Work Days:

MON-FRI, OCCASIONAL WEEKENDS

Scheduled Hours:

Day

Hours Per Pay Period:

75

Pay Rate/Range:

$153,004 - $198,583

Position Summary

The Nurse Manager assumes 24 hour responsibility and accountability for the overall operations of assigned department(s). The Nurse Manager provides the essential connection between the strategic plan/organizational goals and the point of care.

Essential Functions and Responsibilities Includes the Following:

Strategic Management

Develop departmental goals and objectives that are aligned with the Nursing and hospital strategic plans

Facilitate change by assessing readiness, involving staff and evaluating outcomes

Collaborate with interdisciplinary team to align initiatives with that of a Magnet Organization

Create and maintain a culture of shared governance, evidence based practice and innovation

Manage contingency plans for internal/external disasters or emergency planning and execution

Human Resource Management

Understand and adhere to the WPH Performance Standards, Policies and Behaviors

Evaluate staffing needs based on budgeted staffing plan, patient census and acuity

Utilize behavioral based interviewing and peer interviewing for staff selection

Serve as a coach and mentor to evaluate staff, assist with goal setting and implement continual performance development

Facilitate staff education, ensures competency validations and promotes professional development of staff as well as succession planning

Assure completion of staff orientation, annual and ongoing competency and education requirements.

Focus on staff retention by assessing staff satisfaction, implementing strategies to address satisfaction issues, and developing methods to reward/recognize staff

Ensure open communication with staff via daily huddles, staffing meetings and monthly staff rounding

Follow progressive discipline and initiates corrective actions to counsel and terminate employees

Financial Management

Recognize the impact of reimbursement on revenue and maximize care efficiency/throughput

Develop and submit operational as well as capital budgets and analyzes/reports variances

Responsible for management of FTE component of staffing budgets included ongoing evaluation of productivity

Forecast future revenue and expenses

Performance Management

Develop evidence-based standards of care, policies and procedures as needed

Assure ongoing performance improvement including identifying key performance indicators, establishing data collection methodology, and evaluating data outcomes

Ensure service excellence initiatives for customer and patient satisfaction by utilizing effective Nurse Leader Rounding with appropriate follow-up and action plans

Responsible for patient safety by monitoring/reporting sentinel events, participates in RCAs and managing incident reporting through Midas

Maintain survey and regulatory readiness to ensure compliance with governmental, state, and accreditation standards

Adhere to New York State Nurse Practice Act and the ANA Code of Nursing Ethics

Relationship Management

Promote team dynamics and apply communication principles to manage conflict

Act as a change agent and role model professional behavior

Identify issues that require immediate attention and apply principles of crisis management to handle situations as necessary

Technology

Understand and evaluation the effect of information technology on patient care and delivery systems

Use information systems to support daily operations and drive performance (i.e.: LEM, Optilink, Kauffman Hall, Midas, PolicyTech, Epic)

Personal/Professional Accountability

Attend and participate in programs or activities to maintain current level of knowledge and expertise

Manage through education advancement, continuing education, career planning and annual self- assessment and action plans

Influence the practice of nursing and leadership through participation in professional organizations

Performs all other related duties as assigned.

Education & Experience Requirements

• Current New York State Registered Nursing License/Registration
• Baccalaureate in Nursing (BSN) required
• BLS certification (through American Heart Association) required
• ACLS certification (through American Heart Association) preferred unless required by employees in the department supervised, then the certification is required
• Certification in area of specialty, or CNML (Certified Nurse Manager and Leader) required within three (3) years of hire/transfer into Nurse Manager role
• Demonstrates a basic knowledge of management skills

Core Competencies

• Communication Skills
• Teamwork
• Adaptability
• Planning, Organization & Delegation Skills
• Problem Solving, Judgment & Decision Making Skills
• Quality/Safety Awareness

Physical/Mental Demands/Requirements & Work Environment

• May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
• Must be able to move about the department and hospital constantly while attending to needs of patients, visitors and staff.
• Requires continuous communication with patients, staff and visitors of all educational levels.
• Requires frequent use of computers and other office equipment.
• Required to move objects up to fifty (50) pounds and must be able to move patients of all weights with a minimum assist of one (1) or assistive device/equipment per White Plains Hospital Safe Patient Handling Policy.
• Must be able to rapidly assess and respond to situational needs of patients, staff and visitors.
• Must be able to adapt to a high stress environment with frequent interruptions.

Primary Population Served

Check appropriate box(s) below:

• Neonatal (birth – 28 days)

• Patients with exceptional communication needs

• Infant (29 days – less than 1 year)

• Patients with developmental delays

• Pediatric (1 – 12 years)

• Patients at end of life

• Adolescent (13 – 17 years)

• Patients under isolation precautions

• Adult (18 – 64 years)

• Patients with cultural needs

• Geriatric (> 65 years)

☒All populations

• Bariatric Patients with weight related comorbidities

• Non-patient care population

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.