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Service Porter

whitefaceford11 open roles

Where
Hereford, TX
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Your applicationOpen nowService Porterwhitefaceford · Hereford, TX
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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: first seen 2 hours ago

The posting

Position Summary

Whiteface Ford is seeking a dependable and motivated Service Porter to support daily service department operations. This position plays a vital role in maintaining workflow efficiency, supporting Service Advisors, and ensuring a professional and organized service drive experience for customers.

The Service Porter position is designed as an entry-level role with a defined growth path into Service Advising for individuals who demonstrate reliability, initiative, and a strong understanding of dealership service processes.

Key Responsibilities

  • Assist with running customer and dealership vehicles through the car wash
  • Assist Service Advisors with shuffling, staging, and organizing vehicles throughout the service lot
  • Locate vehicles and bring them to the service drive for: Customer pickup or drop-off Advisor review Technician needs Detailing, washing, or delivery
  • Perform various tasks in support of Service Advisors and overall service department workflow
  • Properly tag vehicles using hang tags and dealership identification methods
  • Install protective items on vehicles, including: Floorboard covers Seat covers Steering wheel covers
  • Maintain a clean, orderly, and professional service drive and lot environment
  • Follow all dealership safety procedures and operational standards
  • Perform other related duties as assigned to support efficient service department operations

Qualifications & Requirements

  • Must be at least 18 years of age
  • Valid driver’s license required with an acceptable driving record
  • Ability to lift up to 50 pounds
  • Clean-cut, professional appearance
  • Ability to follow directions and work efficiently in a fast-paced environment
  • Strong attention to detail and sense of responsibility
  • Willingness to learn dealership systems, processes, and service workflows
  • Positive attitude and team-oriented mindset

Driving Requirements

  • Employees 18 years of age or older may operate vehicles on dealership premises only
  • Employees 21 years of age or older, with a clean driving record, may be assigned tasks requiring driving vehicles off dealership premises, as business needs require
  • All driving assignments are subject to dealership policies and insurance requirements

Attire & Appearance Standards

  • Jeans with a company-issued polo shirt
  • Clean, professional, and well-groomed appearance required at all times

Growth & Advancement Opportunity

This position is intended to serve as a developmental role within the service department. As the Service Porter becomes familiar with dealership processes, repair order flow, customer interaction, and service operations, there may be opportunities for advancement into a Service Advisor position, based on performance, reliability, and demonstrated aptitude.

Work Environment

  • Combination of indoor and outdoor work in varying weather conditions
  • Fast-paced automotive service department
  • Frequent interaction with Service Advisors, Technicians, and Management
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