The posting
Service Advisor Assistant
Join our Ford dealership team!
We are looking for a friendly, organized, and customer-focused Service Advisor Assistant to support our Service Department and help provide an exceptional experience for every customer.
What You’ll Do
- Assist Service Advisors with daily customer and administrative needs
- Greet customers and help direct them to the appropriate Service Advisor
- Answer phones and schedule service appointments
- Help coordinate vehicle drop-offs and pick-ups
- Communicate with customers regarding service status and updates
- Prepare and organize repair orders, paperwork, and customer information
- Assist with warranty and service documentation
- Coordinate with technicians, parts staff, and other dealership departments
- Help maintain an organized and professional service reception area
- Provide friendly, professional customer service throughout the service visit
- Perform other duties as needed to support the Service Department
What We’re Looking For
- Excellent customer service and communication skills
- Friendly, professional, and positive attitude
- Strong organizational and time-management skills
- Ability to multitask in a fast-paced environment
- Comfortable using computers and dealership software
- Attention to detail and accurate data entry
- Previous automotive or dealership experience is a plus, but we are willing to train the right person
- Valid driver’s license and a good driving record
Why Join Us?
- Competitive pay with bonus potential
- Full-time position
- Opportunities for training and advancement
- Employee discounts
- Benefits package available
- No Weekends!
- Work alongside an experienced and supportive dealership team
- Be part of a professional Ford Service Department focused on customer satisfaction
If you enjoy working with people, staying organized, and being part of a team, we’d love to hear from you!
Apply today and start your career with our Ford dealership.



