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Open nowFirst seen 7 hours ago

A-Level Technician

whitesinternationaltrucksgreensboro6 open roles

Where
Greensboro, NC
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Your applicationOpen nowA-Level Technicianwhitesinternationaltrucksgreensboro · Greensboro, NC

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Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: first seen 7 hours ago

The posting

Reports To: Service Manager/Shop Foreman

Job Summary:

The A-Level Technician is a highly skilled and experienced professional responsible for diagnosing, repairing, and maintaining heavy-duty commercial trucks. This role requires advanced mechanical and electrical knowledge, the ability to perform complex repairs, and leadership in guiding junior technicians. The A-Level Technician ensures that all work meets OEM and industry standards, maintaining safety, reliability, and efficiency.

Key Responsibilities:

Advanced Diagnostics & Repairs:

  • Perform in-depth troubleshooting and diagnostics on engines, transmissions, electrical systems, and other truck components.
  • Conduct major engine overhauls, transmission rebuilds, and driveline repairs.
  • Repair and replace suspension, steering, and brake systems (air and hydraulic).
  • Diagnose and repair HVAC, hydraulic, and fuel systems.
  • Perform aftertreatment system diagnostics and repairs (DEF, DPF, EGR).

Electrical & Computerized Systems:

  • Use OEM diagnostic software (Cummins Insite, CAT ET, Detroit Diesel Diagnostic Link, etc.) to troubleshoot electronic systems.
  • Repair and program ECM, sensors, wiring, and multiplexing systems.
  • Calibrate and troubleshoot Advanced Driver Assistance Systems (ADAS).

Preventive Maintenance & Inspections:

  • Conduct DOT inspections and ensure compliance with federal and state regulations.
  • Perform advanced preventive maintenance (PM) services, including fluid changes, filter replacements, and lubrication.
  • Identify and recommend repairs for worn or damaged components before failure occurs.

Training & Mentorship:

  • Assist and train B-Level and C-Level technicians in proper repair techniques and procedures.
  • Provide technical guidance and troubleshooting support to the team.
  • Stay updated on OEM service bulletins, recalls, and training certifications.

Shop Efficiency & Safety:

  • Follow OSHA and dealership safety protocols to maintain a clean and hazard-free workspace.
  • Ensure repairs are completed efficiently and correctly the first time to minimize customer downtime.
  • Maintain and properly use special tools, equipment, and diagnostic software.

Qualifications

  • Proven experience as an A-Level Diesel Technician or equivalent master-level role
  • Advanced knowledge of electronic systems, repair verification, and body control systems
  • Ability to diagnose and repair complex electrical, mechanical, and driveline issues
  • Strong understanding of Cummins, Eaton, and International systems (web and hands-on training completion preferred)
  • Must maintain all required state certifications and OEM online training compliance
  • CDL preferred
  • Positive attitude and ability to mentor and train junior technicians
  • Proficient in reading and interpreting diagnostic manuals, wiring schematics, and EDS/Guidanz cases
  • Excellent communication, organization, and problem-solving skills
  • Valid driver’s license and acceptable driving record

Physical Requirements

  • Ability to lift up to 75 pounds and perform physically demanding tasks
  • Frequent standing, walking, bending, stooping, and reaching in and around vehicles
  • Must be able to work in a shop environment that includes exposure to noise, vibrations, fumes, and moving mechanical parts
  • Comfortable working in a variety of temperatures and conditions (indoors and outdoors)
  • Capable of safely operating power tools, diagnostic equipment, and commercial vehicles as needed
  • Must be able to wear required PPE (steel-toe/composite boots, safety glasses, gloves, etc.) at all times

Benefits

At White’s International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including:

  • Medical, Dental, and Vision Insurance (multiple plan options)
  • Health Savings Account (HSA) with company contribution
  • Flexible Spending Account (FSA) options
  • 401(k) with Company Match – 50% match up to 6% of contributions
  • Company-Paid Basic Life Insurance with AD&D
  • Short- and Long-Term Disability Plans available for purchase
  • Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)
  • Paid Vacation, Sick Leave, and Holidays
  • Uniforms Provided and annual boot reimbursement
  • Paid training and certification incentives
  • Opportunities for career advancement through our Technician Roadmap
  • Team-oriented, family-driven culture with a focus on safety, integrity, and growth
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