Skip to content

Open nowPosted 9 hours ago

Customer Host (4 HRS)

whitestuff180 open roles

Where
Belfast, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Host (4 HRS)whitestuff · Belfast, United Kingdom
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on whitestuff's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. whitestuff postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 9 hours ago

whitestuff median: 2 days open

The posting

Please, note this role is a 4 hours contract and weekend availability may be required.

WHO WE ARE

White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive.

Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.

WHO YOU ARE

You’ll be passionate about Retail and Fashion. You will have the determination to go the extra mile and provide the best customer experience. You will thrive in a team environment, and you will inspire others with your passion and support.

PRIMARY OBJECTIVE OF THE JOB

Ensure we are the best on the high street for delivering an amazing customer experience.

WHAT YOU’LL BE DOING

You’ll report to the Shop Manager and sit within our Retail team.

Customer Experience

  • Meeting the A.C.E pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey.
  • Holding an understanding of shop KPIs and working to continuously improve them.
  • Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders.
  • Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations.
  • Using knowledge of promotions or discounts available to inform our customers and increase sales.
  • Assisting in events including Customer Event and preview evenings.

Product Presentation and Visual Standards

  • Maintaining high visual standards instore.
  • Supporting with floor moves, mannequin and window displays, and replenishment.
  • Understanding the features (fits, style, fabrics) of our product ranges and explaining these to our customers to support their buying decisions.

Shop Operations

  • Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers
  • Supporting in stock management processes such as stocktakes.
  • Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions.
  • Being a team player and playing an active role in team briefs.
  • Understanding and complying with the Health & Safety and emergency procedures in store.
  • Having a professional approach to our internal customers, head office departments, centre management (where applicable) and any other visitors.
  • Efficient and accurately fulfilling ship from store and Click + Collect processes.

Doing Good Stuff

  • Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions.
  • Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team.

Benefits

As a Customer Host at White Stuff you will be entitled to an array of great benefits, some of which include:

  • Quarterly bonus opportunity
  • Up to 25 days holiday per annum plus bank holidays
  • 2 days paid (as per your contracted hours) per year to volunteer in the local community
  • 50% product discount
  • Annual uniform allowance
  • BUPA Dental Insurance
  • Healthcare cash plan and Life Assurance
  • Interest free season ticket loan
  • Pension Contribution

We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against whitestuff's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on whitestuff's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    whitestuff's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.