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Open nowPosted yesterday

WSS Invoicing Coordinator Shared Services

wilhelmsen11 open roles

Where
Kuala Lumpur
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Your applicationOpen nowWSS Invoicing Coordinator Shared Serviceswilhelmsen · Kuala Lumpur

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. wilhelmsen postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted yesterday

wilhelmsen median: 13 days open

The posting

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

JOB DESCRIPTION

Job Title:

Coordinator

Team:

Invoicing

Reports To:

Team Leader

OVERVIEW: The position of Invoicing Coordinator consists of being responsible to produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.

Key Responsibilities & Tasks:

  • Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc…
  • Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
  • Match the relevant delivery receipt note to the invoice when applicable
  • Match the relevant supporting documents for cylinder invoices
  • Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe
  • Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
  • Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests
  • Escalate directly to respective Customer Services on problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes.
  • Follow up complaints/ non compliances through improvement/complaint system in place.

Qualifications, Requirements and Additional Preferences

  • Diploma / Degree Holder
  • Has 2 to 4 years of related work experience
  • Good understanding about nature of the job, process and other related tasks
  • Problem Solving- Ability to solve minor issues in daily routines

Skills and Competencies

Language Skills

  • Good Business English writing and speaking skills (able to express thoughts using the good common English phrases)

Computer Skills

  • MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts
  • MS outlook / Email - Able to write both formal and informal emails clearly
  • Basic knowledge of ERP system / Office 365

Individual Competencies

  • Ability to perform the tasks assigned to them independently or with minimum supervision
  • Attention to Detail
  • Quick Learner
  • Committed and Able to deliver
  • Team Player - Able to collaborate with team members, Be flexible and positive attitude
  • Achieve monthly KPI targets set by the management team

-Maintain Error Ratio -1%

-Lay days

-Individual Productivity

-Handling Days

-Response Time

#WSS

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