Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 39 days ago

Customer Care Engineer

willerby3 open roles

Where
Hull, East Riding of Yorkshire, United Kingdom
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Care Engineerwillerby · Hull, East Riding of Yorkshire, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on willerby's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 39 days ago

The posting

Customer Care Engineer, Hull

Willerby - it’s our name and is a core component of who we are. We’re so proud of our legacy and to have grown from manufacturing in a tiny village nearby to our sprawling 90-acre site in Hull today. Our goal has always been and always will be dedication to detail and creating a quality product.

In our seventy-fifth year, Willerby has been the UK’s largest manufacturer of holiday homes and lodges. We love designing practical and beautiful homes for parks not only in the UK but also across the world.

We have a vacancy for Customer Care Engineer, a role that is integral to the service we provide to our customers once our units become holiday homes across the country.

A little more about the role

As Customer Care Engineer, you will become the face of Willerby when dealing with warranty services that have arisen for our valued customers.

You will provide a timely service that is second to none, ensuring the ethos of responsibility is maintained after our units have left the site in Hull.

Given the nature of the role, travelling to various park sites across the country is essential and you will ensure that service work is completed to a high standard.

Key responsibilities

  • Represent the business at all levels, liaising with clients, customers and dealers in a professional manner
  • Manage customer warranty issues and complete all service work to the Company’s expected quality standard
  • Maintain a high level of service to all our customers using the ethos “our customer, our responsibility”
  • Support the wider Customer Service team with knowledge of products as necessary
  • Ensure workload is prioritised regularly so customer issues can be remedied at the earliest opportunity
  • Ensure that off-site Health & Safety risk assessments are completed, and off-site park rules and procedures are followed

About You

Given the nature of the role, you will need to be able to plan and project manage all aspects of service rectification.

You will be regularly communicating with internal stakeholders and external customers so you will need outstanding interpersonal skills.

A diving licence (preferably clean) is an essential requirement alongside a good logistical knowledge of the UK and Europe.

Ideally, you will also have a good understanding of our product, from parts to the finished goods, though training will be provided.

What we can offer you

Competitive hourly rate Life assurance

Company pension A host of other benefits available to you and family members throughout the year

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against willerby's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on willerby's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    willerby's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.