The posting
Position Summary: To ensure that each employee works together as a team to provide high-quality imaging procedures to patients and physicians in a respectful and efficient manner. Those services must be provided in a safe and clean environment. The Assistant Director will manage the operational functions of a multi-modality imaging department on a daily basis.
Position Requirements: Formal Education / Training: Earned a Radiologic Technology diploma or degree from a college or university. Must be in compliance with CE . Bachelor’s degree preferred. BLS is required within 90 days of hire.
Workplace Experience: Must have at least five years of supervisory experience in a hospital that provides all imaging modalities. .
Equipment and Skills Training: Possesses working knowledge of all modalities and computers. Will train on specific equipment and processes utilized at Williamson Medical Center.
Physical Environment: Radiation Safety, MRI Safety, and Universal Precautions are practiced in a multi-modality imaging department that includes Nuclear Medicine, Ultrasound, CT, Radiology, and MRI.
Physical Effort: Possesses the ability to perform multifunctional tasks to include: physically manipulate and operate equipment, assist in the movement of patients from wheelchairs and stretchers to table; bend, twist, stoop; lift 20 pounds; communicate clearly, both verbally and in writing; make appropriate judgment decisions in urgent or emergency situations; and demonstrate emotional stability and psychological health in day-to-day interaction with fellow employees, patients, their families, and physicians.
Key Results: Operational Leadership and Daily Management Effectively manages daily imaging operations across assigned hospital and outpatient services to ensure safe, efficient, timely, and reliable patient care. Anticipates operational challenges, resolves routine issues independently, and maintains appropriate leadership coverage and oversight. Staff Accountability and Performance Management Holds employees accountable for established performance expectations, attendance, punctuality, professionalism, productivity, and compliance with departmental policies. Addresses performance concerns promptly and consistently, documents issues as appropriate, and partners with the Director and Human Resources when necessary. Staffing, Scheduling, and Workforce Utilization Ensures appropriate staffing and scheduling to meet patient care needs and operational demands. Monitors vacancies, call coverage, overtime, productivity, and staffing patterns; identifies emerging workforce issues; and develops and implements solutions in collaboration with the Director and modality leadership.
Communication, Escalation, and Follow-Through Maintains timely, professional, and consistent communication with the Director, staff, physicians, and other departments. Proactively communicates significant operational concerns, risks, and opportunities; completes assigned responsibilities within established timeframes; and provides updates until issues are resolved. Quality, Patient Safety, and Regulatory Compliance Promotes a culture of safety and ensures compliance with applicable hospital policies, regulatory requirements, accreditation standards, radiation safety practices, MRI safety practices, and infection prevention procedures. Monitors quality concerns, supports incident investigations, and ensures corrective actions are implemented and sustained.
Patient Experience and Service Delivery Ensures imaging services are delivered with professionalism, respect, and a patient-centered approach. Monitors patient access, scheduling delays, wait times, service complaints, and workflow barriers; coordinates appropriate responses; and promotes timely, courteous service to patients, families, physicians, and referring departments. Financial Stewardship and Operational Efficiency Supports responsible department financial management by monitoring overtime, labor utilization, supplies, equipment utilization, and other operational expenses. Identifies opportunities to reduce waste, improve productivity, and optimize resources without compromising patient safety, quality, or service. Equipment, Technology, and Operational Readiness Supports equipment availability, preventive maintenance, service coordination, downtime response, and appropriate escalation of technical issues. Ensures operational workflows are maintained during equipment or technology disruptions and supports the implementation and effective use of imaging systems and departmental technology.
Staff Development, Competency, and Leadership Promotes employee engagement, professional development, cross-training, competency maintenance, and succession planning. Provides coaching and constructive feedback, develops modality leadership, delegates responsibilities appropriately, and helps build a capable, accountable, and collaborative workforce.
Teamwork, Professionalism, and Conflict Resolution Models professional behavior and treats employees consistently and respectfully. Addresses workplace conflicts, promotes collaboration across modalities and departments, reinforces organizational values, and maintains a work environment that supports trust, accountability, and high performance.
Performance Monitoring and Continuous Improvement Monitors relevant operational and quality indicators, identifies unfavorable trends and improvement opportunities, and develops or supports corrective action plans. Uses available data and staff feedback to evaluate results, improve workflows, and report progress and unresolved concerns to the Director.
Project Execution and Strategic Support Successfully coordinates and completes assigned departmental initiatives, projects, and operational improvements within established timelines. Tracks deliverables, identifies barriers, coordinates with stakeholders, communicates progress, and supports implementation of new services, equipment, workflows, and organizational priorities.
