The posting
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Business Resiliency Officer
LOCATION: Lebanon, TN
If you’re looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.
ABOUT US
Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees—through recognition, rewards, and opportunities to grow. Inside our walls, you’ll find a workplace that reflects the same trusted reputation we’ve built since the beginning. Collaboration and servant leadership are at the heart of everything we do, creating an environment where talent is valued and service is elevated. Your voice matters here—feedback drives decisions on workplace flexibility, transparency, and strategic priorities.
ABOUT THE POSITION
Power Behind the Promise
If Retail is the face of our brand, Operations is the heartbeat that keeps everything moving. In an Operations role, you’re the unseen hero ensuring every process runs smoothly so customers experience consistency and trust every single day. You may not interact with customers directly, but your impact is undeniable—you’re the reason the organization stays strong, secure, and ready for whatever challenges come our way. Think of yourself as part of the vital system that keeps the big picture alive, year after year. When you thrive, the entire organization thrives.
POSITION SUMMARY
The Business Resiliency Officer partners with key stakeholders to confirm sound planning, the application of effective mitigation strategies, and risk monitoring, analysis, and reporting on significant risk and resilience issues. This position confirms business units achieve resiliency objectives related to program milestones and policy requirements. The Business Resiliency Officer also designs, implements, and maintains the Business Continuity Management Program and facilitates resiliency training to employees. This position reports to the Director of Information Security and provides excellent service and support to team members and customers while demonstrating the Company’s values and supporting the mission.
JOB DUTIES AND RESPONSIBILITIES
- Responsible for business resilience programs to include consultation, analysis, strategy recommendations, and corporate resiliency applications
- Responsible for full life-cycle business continuity management and disaster recovery planning, response, and recovery activity
- Design business resiliency program for each functional area of the Bank to include identifying critical business processes, verifying a state of readiness in the event of a disaster or business disruption
- Reduce risk through a collaborative effort with business unit leaders to identify appropriate strategies for recovery
- Monitor the completeness of all program milestones related to resiliency to include training, analyses, planning, and testing
- Design corporate response plans related to emergency management, business continuity, crisis response, safety, and disaster recovery planning
- Lead cross-functional risk management initiatives and projects that impact multiple risk disciplines and/or business units
- Deliver threat and vulnerability awareness, in conjunction with current environmental or other internal and external threats
- Drive the adoption of a culture of preparedness with appropriate training and awareness materials
- Analyze the results of complex risk assessments and dependency mapping to include an in-depth evaluation of various factors to increase resiliency across the organization’s footprint
- Verify compliance with all bank regulations, industry standards, and regulatory requirements. Remain current on regulation changes.
- Support implementing resilience, continuity, and response capabilities of the Crisis Management Team
- Responsible for data collection in support of business impact analysis and the Business Resiliency Risk Assessment
- Provide recommendations for the development of effective strategies to support resilience and recovery objectives
- Develop and maintain the Business Continuity and Disaster Recovery Plan to include facilitating resiliency training (e.g.: CPR/AED, Active Aggressor, severe weather, fire, etc.)
- Design, develop, and execute disaster recovery and business resiliency tests and exercises
- Monitor and report on resiliency metrics, facilitating alignment with regulatory expectations and industry best practices
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional associations
- Attend training as requested
- Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
- Participate in outside community activities as required
- Perform other duties as assigned
REQUIRED QUALIFICATIONS
- High School diploma or GED
- Bachelor’s degree in risk management, information security, or related field preferred
- 3 years of experience in physical security, business continuity, or operational risk preferably within financial services
- Certified Business Continuity Professional (CBCP) credentials or equivalent certification preferred
- Familiar with regulatory frameworks (FFIEC, GLBA) and financial industry standards for security and resiliency
- Proficient in Microsoft 365 applications, including Office, Teams, OneNote, SharePoint, and other business productivity platforms
- Strong analytical and project management skills
- Excellent organization and communication skills as well as the ability to interact in a helpful and professional manner
- Ability to work on multiple projects simultaneously while accomplishing daily tasks
- Critical thinking and problem-solving skills
- High standards for integrity, honesty, professionalism, and work ethic
- Commitment to service excellence
- Ability to work independently while demonstrating excellent organization and follow through
- Demonstrate flexible and efficient time management and ability to prioritize workload
- Ability and willingness to work with purpose and a strong sense of urgency
- Self-motivated, positive, and enthusiastic
- Self-starter with a strong desire to exceed expectations
- Maintain confidentiality discretion
- Ability to effectively work in collaboration with others to achieve business objectives
- Willing to grow and be challenged
COMPREHENSIVE BENEFITS & RECOGNITION We believe success should be acknowledged and celebrated. That’s why we offer an all-inclusive total compensation package, including generous ATO, personal days, sick time, along with unique offerings such as the ability to combine accrued time with short-term disability for 100% pay, and more. Our Employee Assistance Program and Employee Care Fund provide additional support when you need it most. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees’ contributions are recognized companywide.
GROW WITH US
“Grow With Us” is more than a slogan—it’s an invitation. Whether partnering with local schools to teach the next generation hands-on financial life lessons through School Bank, exploring diverse career paths through our Banker Academy Program, or investing in yourself through our Employee Stock Purchase program, you’ll find opportunities tailored to your interests and ambitions while working for WBT. We invest heavily in development through mentorships, workshops, banking schools, and certifications because when our people grow, our customers thrive.
