The posting
Product Support Sales Representative | Madison, AL
📍 Madison, AL | Field-Based Territory Sales 💰 Starting at $40,000+ Base + Commission & Performance Incentives 🚗 $800/Month Auto + Phone Allowance 🎯 80% New-Business Development | Territory Ownership 🏭 Parts | Service | Preventive Maintenance | Aftermarket Solutions 🎓 Industry & Product Training Provided 📅 Full-Time | Monday–Friday
Build the Territory. Own the Relationships. Create the Business.
WMH Solutions is hiring an Outside Sales Representative / Product Support Sales Representative to grow our parts, service, and aftermarket business from our Madison, Alabama market.
This is a field-based B2B sales role for someone who enjoys prospecting, opening new accounts, building relationships, and turning customer needs into long-term business.
You'll work with manufacturers, warehouses, distribution centers, contractors, and other industrial operations that depend on their equipment to keep moving. Pasted markdown
You don't need to walk in knowing every forklift model or part number.
You do need to know how to create opportunity.
This Is a Hunter Role
Approximately:
80% — New Business Development Prospecting, cold outreach, field visits, referrals, networking, and opening new accounts.
10% — Account Reactivation Reconnecting with customers and identifying opportunities to earn their business again.
10% — Existing Customer Development Strengthening relationships, uncovering additional needs, and expanding WMH's presence within current accounts. Pasted markdown
If you prefer waiting for inbound leads or only managing an established book of business, this probably isn't the right role.
If you like building a territory from the ground up, keep reading.
What You'll Sell
You'll represent solutions that directly affect your customers' equipment uptime and operations, including:
- Parts and aftermarket products
- Preventive and planned maintenance programs
- Service and repair solutions
- Maintenance agreements
- Material handling equipment support
- Industrial batteries and charging solutions
- Fleet and equipment-support solutions Pasted markdown
You're not just selling a part. You're helping customers keep equipment operating and their businesses moving.
Your Territory Becomes Your Business
You'll be responsible for developing your market through consistent prospecting, customer interaction, follow-up, and relationship building.
You'll:
- Prospect and develop new B2B customers
- Conduct face-to-face customer visits and outbound prospecting
- Identify parts, service, maintenance, and equipment-support opportunities
- Build relationships with operations, maintenance, facility, and purchasing decision-makers
- Understand customer challenges and recommend appropriate solutions
- Develop proposals and manage opportunities from first conversation through close
- Reactivate inactive and underdeveloped accounts
- Expand relationships within current customers
- Maintain an organized sales pipeline and accurate CRM activity
- Plan your territory and prospecting activity
- Follow up on leads, quotes, and open opportunities
- Partner with WMH Service, Parts, Sales, Rental, and leadership
- Track activity, forecasts, opportunities, and results
- Take ownership of your territory and sales goals Pasted markdown
You'll have clear expectations around prospecting, pipeline development, customer activity, and revenue performance.
Who We're Looking For
We're looking for someone who can create business—not simply wait for it to arrive.
You may come from:
- Outside B2B sales
- Territory sales
- Industrial sales
- Material handling
- Equipment rental
- Industrial distribution
- Heavy or construction equipment
- Commercial parts or service sales
- Fleet or transportation
- Industrial MRO
- Manufacturing support
- HVAC or mechanical service sales
- Facilities or maintenance solutions Pasted markdown
Your background does not have to say “forklift sales.”
If you've successfully sold products or services where equipment, operations, maintenance, uptime, or customer relationships matter, your experience may translate well.
You'll likely do well here if you:
- Are comfortable opening doors and starting conversations
- Have experience prospecting for new business
- Enjoy being in the field with customers
- Follow up consistently
- Can manage a territory independently
- Are comfortable with measurable activity and sales goals
- Know how to build and manage a pipeline
- Use CRM to stay organized and move opportunities forward
- Take ownership of your results
- Want your performance to influence what you earn
What You'll Need
Required
- Ability and willingness to consistently prospect for new business
- Demonstrated ability to build professional customer relationships
- Strong communication and follow-through
- Strong organization and time management
- Ability to independently manage a field-based territory
- Comfort using CRM and sales technology
- Valid driver's license and ability to meet applicable company driving requirements Pasted markdown
Preferred
- Previous outside B2B or territory sales experience
- Experience developing new accounts
- Industrial, equipment, parts, service, rental, or MRO sales experience
- Experience selling into manufacturing, warehousing, distribution, construction, or industrial environments
- CRM experience
- Bachelor's degree or equivalent professional experience Pasted markdown
A four-year degree is welcomed, but demonstrated sales performance and relevant experience matter more than a specific educational path.
Compensation & Support
💰 Starting at $40,000+ Base + Commission & Performance Incentives 🚗 $800/Month Auto + Phone Allowance 📈 Sales Incentives Tied to Performance 🎯 Defined Territory & Sales Goals 🎓 Product, Industry & Sales Training 🤝 Support from Service, Parts, Sales, Rental & Leadership Pasted markdown
Your earning opportunity grows with your ability to develop the territory and generate results.
Benefits
Eligible WMH associates have access to benefits including:
- Medical, dental, and vision coverage
- Paid time off
- Paid holidays
- 401(k) retirement plan with company contribution/match
- Profit-sharing opportunities
- Life and disability benefits
- Training and professional development
- Long-term career-growth opportunities Pasted markdown
Benefit eligibility and specific plan provisions are governed by applicable WMH plan documents and policies.
Why WMH Solutions?
WMH Solutions has supported material handling customers throughout the Southeast for more than 35 years.
Our 250+ associates across 11 locations provide equipment, parts, service, rental, fleet, automation, and aftermarket solutions to businesses throughout our markets.
As a Linde Material Handling dealer, we combine global equipment technology with local sales, service, and customer support. Pasted markdown
Our customers operate businesses where downtime matters.
That's why Product Support matters.
Ready to Build Your Territory?
If you're an Outside Sales Representative, Territory Sales Representative, Industrial Sales Representative, Product Support Sales Representative, Aftermarket Sales Representative, or Parts & Service Sales Representative, we'd like to hear from you.
You don't need to know everything about forklifts on day one.
You do need to be willing to:
Prospect. Learn. Follow through. Build relationships. Create business.
If that sounds like how you sell, apply today.
