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Open nowPosted 4 days ago

Case Manager - STARH Gold Coast

wmq50 open roles

Pay
$18,550 a year
Where
Robina
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Your applicationOpen nowCase Manager - STARH Gold Coastwmq · Robina
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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. wmq postings stay open a median of 8 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 4 days ago

wmq median: 8 days open

The posting

Your Role as Case Manager – STARH

The STARH Program supports individuals and families at risk of homelessness through person-centred, strengths-based case management, advocacy, and early intervention. As a Case Manager, you will help clients sustain tenancies, improve independence, and connect with community supports through holistic, client-focused service delivery.

A day in this role could look like:

  • Delivering holistic, trauma-informed and strengths-based case management, advocacy and support to individuals and families at risk of homelessness.
  • Developing, implementing and reviewing client-centred support plans to achieve sustainable housing and wellbeing outcomes.
  • Building strong relationships with clients, engaging them in a respectful, person-centred and culturally responsive manner.
  • Coordinating services and collaborate with community partners, stakeholders and support networks to meet client needs.
  • Maintaining accurate case notes, client records, reports and data in line with program and funding requirements.
  • Managing a diverse caseload, prioritising tasks effectively and responding proactively to emerging client needs.
  • Contributing to a collaborative team culture through participation in case reviews, meetings, supervision and continuous learning.

What We Offer

  • Make Your Pay Go Further with Salary Packaging: Take advantage of up to $18,550 in salary packaging benefits to help maximise your income.
  • Thrive in a Supportive Culture: Be part of a team that values connection, collaboration, and supporting one another to do meaningful work.
  • Enjoy Great Everyday Perks: Access discounts on health insurance, gym memberships, entertainment, and much more.

What We’re Looking For

  • Degree qualification in Human Services, Social Work, Community Services or a related discipline, with relevant experience in case management or community services.
  • Experience supporting individuals and families experiencing or at risk of homelessness, using trauma-informed and person-centred practice.
  • Well-developed communication and relationship-building skills, with the ability to engage and support people with diverse and complex needs.
  • Proven ability to work autonomously and collaboratively, building effective stakeholder relationships while contributing to a values-driven and inclusive team culture.

Essential Requirements

  • Relevant probity checks required by legislation and WMQ Limited policy.
  • Current Driver’s Licence and willingness to travel for work

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