Skip to content

Open nowPosted today

Assistant Customer Relations Officer (Resident Liaison / Upgrading Works)

WOLA RECRUITMENT PTE. LTD.

Pay
SGD 2,500 – SGD 3,500 a month
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAssistant Customer Relations Officer (Resident Liaison / Upgrading Works)WOLA RECRUITMENT PTE. LTD. · Singapore
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on WOLA RECRUITMENT PTE. LTD.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted today

The posting

Location: Islandwide Project Sites (Tentatively Pasir Ris) Working Days: Monday to Saturday Working Hours: Monday to Friday, 8:00 AM – 5:00 PM; Saturday, 8:00 AM – 12:00 PM

Job Description

Our client, an established construction company in Singapore, is seeking an Assistant Customer Relations Officer to support resident engagement, public communications and stakeholder coordination for construction and upgrading projects.

The successful candidate will assist in handling public enquiries and feedback, preparing notices, conducting site-condition surveys and coordinating with project teams to facilitate smooth upgrading works.

Job Responsibilities

  • Assist the Customer Relations Officer (CRO) in planning and implementing public relations programmes for construction and upgrading projects.
  • Prepare and distribute circulars, notification letters, notices and other project-related communications.
  • Handle enquiries, feedback and complaints from residents, stakeholders and members of the public.
  • Coordinate with project teams to follow up on reported issues and resolution actions.
  • Conduct existing-condition surveys, including observations of spalling concrete, ceiling leakage and other visible defects.
  • Perform basic site measurements and maintain accurate survey records.
  • Coordinate assigned activities and site arrangements to support upgrading schedules.
  • Work closely with site teams to facilitate smooth upgrading works and minimise inconvenience to affected stakeholders.
  • Maintain records of enquiries, complaints, correspondence and follow-up actions.

Job Requirements

  • Experience in customer service, public relations, resident liaison or stakeholder coordination is advantageous.
  • Experience supporting construction, upgrading or building maintenance projects is an advantage.
  • Good verbal and written communication skills for handling enquiries and preparing notices or reports.
  • Able to handle public feedback and complaints in a professional manner.
  • Comfortable conducting basic site observations, surveys and measurements.
  • Good interpersonal, organisational and problem-solving skills.
  • Willing to work at assigned construction or upgrading project sites.
  • Able to work the stated Monday-to-Saturday schedule.

Employee Benefits

  • 14 Days Annual Leave
  • Performance-Based Variable Bonus – Subject to individual and company performance, with payout periods in December and March.
  • Medical & Dental Benefits – Cashless panel GP, TCM and dental services.
  • Free Annual Health Screening
  • Insurance Coverage – Work injury, hospitalisation, surgical and personal accident insurance.
  • Recreational Facilities – Access to designated company gym, sports and recreational facilities.
  • Company Activities – Team bonding, family day, staff outings and Dinner & Dance.

Benefits are subject to the employing company's policies and eligibility criteria.

Application

Interested applicants are invited to submit an updated resume highlighting relevant customer relations, resident liaison, site coordination or construction-related experience.

WOLA RECRUITMENT PTE. LTD. EA License No: 23C1703 EA Personnel No: R1762582 EA Personnel Name: Wong Choo Sian, Jabez

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against WOLA RECRUITMENT PTE. LTD.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on WOLA RECRUITMENT PTE. LTD.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    WOLA RECRUITMENT PTE. LTD.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.