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Open nowPosted 10 hours ago

Senior Restaurant Onboarding Specialist

Wolt - English195 open roles

Where
Berlin, Germany
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Your applicationOpen nowSenior Restaurant Onboarding SpecialistWolt - English · Berlin, Germany

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Wolt - English's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Wolt - English postings stay open a median of 17 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 10 hours ago

Wolt - English median: 17 days open

The posting

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Hintergrund der Rolle

Unser Onboarding Operations Team (Restaurant/Retail Onboarding) ist das Herz und die Seele von Wolt. Wir stellen sicher, dass wir alle unsere (Restaurant und Retail-)Partner*innen durch ein nahtloses Onboarding-, Menü- und Fotoerlebnis auf Erfolgskurs bringen. Da Wolt sowohl in der Größe als auch im Umfang unseres Angebots wächst, muss auch die Stärke unserer Onboarding Engine mitwachsen.

Als Mitglied unseres Teams beherrschst Du die Kernfunktionen, einschließlich des Onboardings von Partner*innen und des Managements funktionsübergreifender Partner*innen sowohl intern als auch extern auf dem deutschen Markt. Du wirst mit den Partner*innen interagieren, sie bei Wolt willkommen heißen und sicherstellen, dass ihre Erfahrung nahtlos ist und sie für den Erfolg gerüstet sind!

Was wir bieten:

  • Die Möglichkeit, in einem internationalen Umfeld etwas Außergewöhnliches mitzugestalten
  • Eine hohe Lern- und Wachstumskurve in einem global agierenden Technologieunternehmen
  • Ein attraktives Gehalt und flexible Arbeitszeiten
  • Eigenständiges Arbeiten in einem dynamischen Team
  • Eine flache Hierarchie in einer Start-up-Atmosphäre
  • Rabatt auf Wolt-Bestellungen

ÖPNV-ZuschussWellness-Zuschuss (Urban Sports Club)

  • Wöchentliche (virtuelle) All-Hands-Meetings und regelmäßige Teamevents
  • Flexible Arbeitszeiten + 30 Tage bezahlter Urlaub

Bist du begeistert von dieser Gelegenheit, denn Du wirst...

  • Mit verschiedenen Teams innerhalb der Organisation kommunizieren, um ein nahtloses Händler-Onboarding und Service-Erlebnis zu koordinieren
  • Die Partner*innen über Prozesse und Abläufe per Formular, E-Mail und Telefon informieren, meisten in deutscher Sprache
  • Prozesse überwachen und den Fortschritt durch Monday.com und anderer Wolt-Software verfolgen
  • Unserer Systeme, Tools und Prozesse erlernen, beherrschen und verbessern

Unsere bescheidenen Erwartungen

  • Du hast eine positive Einstellung und einen unternehmerischen Geist
  • Du bist ein*e Problemlöser*in - Du hast Spaß daran, Probleme zu erkennen und kreative Ansätze zur Lösung von Herausforderungen zu entwickeln
  • Du bist kundenorientiert – du hast eine kundenorientierte Mentalität und bist in der Lage, mit Menschen unterschiedlichen technischen Niveaus zusammenzuarbeiten
  • Du hast mehrere Jahre Erfahrung im Vertrieb, Support, Operations oder Account Management
  • Du bist in der Lage, dir Ziele zu setzen und diese auch zu erreichen
  • Du bist organisiert, sorgfältig und verfügst über tadellose Kommunikationsfähigkeiten
  • Du arbeitest gut in unabhängigen und vielfältigen Teamumgebungen
  • Du bist bereit für eine Herausforderung und fühlst dich als Teamplayer wohl
  • Du verfügst über analytische Fähigkeiten und kritisches Denken
  • Du sprichst fließend Deutsch und Englisch (mindestens C1) – jede weitere Sprache ist ein Plus

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

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    Written against Wolt - English's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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