The posting
About the Role
Innovaccer is building the AI-native, autonomous operations platform for healthcare — and we need someone to own the story of what that means. The Head of Thought Leadership owns messaging and positioning at two levels: the company-wide healthcare autonomy narrative that defines what Innovaccer is, and the category-level frame that sits above our four solutions (Gravity, Atlas, Galaxy, and Flow) so they read as one company’s story rather than four separate products.
This is a research-and-influence role, not a command role. Each solution has its own Head of Marketing who owns that solution’s strategy, pipeline, and messaging sign-off directly — senior, strategic peers, not people you manage. You earn alignment by being the best-informed point of view in the building: the person who has done the analyst research, tracked the competitive landscape, and built a category narrative good enough that four GM-level peers choose to work inside it.
A Day in the Life
- Own the central healthcare autonomy narrative — the company-wide argument for why $1.1T in human-dependent healthcare admin spend is shifting to autonomous software, and why Innovaccer’s Memory / Intelligence / Orchestrated Execution architecture and autonomy maturity path (L1–L5) is the credible way to get there.
- Keep that narrative current as the market moves — refresh the proof points (workflow counts, model benchmarks, customer results) regularly while keeping the underlying argument stable enough that it doesn’t reset with every update.
- Own the research base the rest of the role runs on: analyst positioning (KLAS, Gartner, Forrester, and equivalents), competitive messaging and claims, and market and category narrative trends in healthcare AI. Brief analysts directly at the category level.
- Define the category messaging framework that sits above all four solutions — the shared vocabulary, category claims, and narrative architecture each solution’s messaging should sit inside — built together with each solution’s Head of Marketing, not handed down.
- Work with each Head of Marketing, through a dotted-line relationship, to catch messaging drift early and keep solution-level narrative aligned with the category framework — through influence and a shared framework, not sign-off authority.
- Ensure the same central narrative and category framework show up consistently across every channel — PR, LinkedIn, blog, website, and internal communications — regardless of which solution or team originated the content. Partner with PR, Content, and Analyst Relations to keep output aligned, without owning their headcount.
- Represent Innovaccer’s category point of view externally — bylines, speaking opportunities, and analyst-facing narrative that sits above any single solution — and identify the handful of category-level arguments worth having a strong, consistent public point of view on.
- Run a regular forum with all four Heads of Marketing to keep the framework current, and escalate directly and collaboratively — peer to peer — when a solution’s messaging has drifted.
What You Need
- 10+ years of experience in category marketing, communications, or thought leadership, ideally in healthcare technology, healthcare IT, or enterprise AI.
- A track record of building and defending a category-level narrative — not just a product pitch — including direct experience briefing industry analysts (KLAS, Gartner, Forrester, or equivalents).
- Strong understanding of healthcare AI, automation, and the operational/administrative cost structure of U.S. healthcare.
- The judgment and credibility to influence senior, strategic peers without formal authority over them — this role leads through the strength of its research and argument, not through sign-off power.
- Excellent written and verbal communication skills; comfortable representing the company externally (press, analysts, speaking engagements) and building a shared framework internally.
- Demonstrated ability to think at the category level while staying grounded in what is actually true and defensible for individual products — this role has no authority to override product-level positioning calls.
- Self-motivated and comfortable operating with real ambiguity in a fast-moving, category-defining company.
Here’s What We Offer
- Generous Paid Time Off: Recharge and relax with 20 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
- Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
- Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
- Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.
We offer competitive benefits to set you up for success in and outside of work.
Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.
For any additional information, please visit the below websites:
E-Verify
Right to Work (English)
Right to Work (Spanish)
Disclaimer:
Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.
About Innovaccer:
Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com.
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