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Open nowPosted 215 days ago

Account Manager - Bilingual Mandarin

Workable (global search)108,016 open roles

Where
Melbourne, VIC, Australia
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Your applicationOpen nowAccount Manager - Bilingual MandarinWorkable (global search) · Melbourne, VIC, Australia

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 215 days ago

Workable (global search) median: 7 days open

The posting

Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets - reliably, securely and with precision.

We are seeking an Account Manager to support Eightcap’s growth by converting leads into active traders and expanding our footprint within the Chinese-speaking market. This role is critical in bridging the gap between market interest and client acquisition through educational initiatives and proactive pipeline management.

Key Responsibilities:

  • Sales & Pipeline Growth: Convert warm leads into active traders and consistently meet or exceed monthly KPIs and sales targets.
  • Educational Leadership: Design and deliver high-impact educational materials, webinars and seminars (online and offline) to engage prospects and empower existing clients.
  • Full-Cycle Lead Management: Proactively build and manage a robust sales pipeline while overseeing relevant communication channels, including company social media accounts.
  • Market Authority: Maintain a deep understanding of financial markets to clearly articulate market news, complex trading products and Eightcap’s value proposition to a diverse audience.
  • Client Relationship Management: Provide premium customer service by handling feedback, requests and technical queries with speed and professional precision.
  • Operational Excellence: Prioritize high-value tasks and meet deadlines within a fast-paced team environment, ensuring a seamless transition from lead to active client.
  • Internal & External Stakeholders: Collaborate cross-functionally with internal teams, including Sales, Marketing, Compliance and Engineering, while managing strategic external relationships with retail clients, wholesale traders and external vendors to ensure a seamless end-to-end client experience.

Requirements

  • Native or professional fluency in Mandarin and English is required; Cantonese is highly regarded.
  • A demonstrable interest in FX, CFDs and global financial markets, with the ability to translate market trends into client opportunities.
  • A results-driven professional with a passion for high-performance sales and a commitment to delivering a premium client experience.
  • Exceptional organisational skills and meticulous attention to detail, with the ability to prioritise high-value tasks in a fast-paced environment.
  • A creative trouble shooter who can think analytically to resolve day-to-day issues under pressure.
  • A deep respect for diversity and the ability to engage effectively with stakeholders from multicultural backgrounds.
  • A proven ability to work independently, take initiative and drive projects from conception to completion.
  • A background in telemarketing or professional call centres is considered a plus.
  • RG146 qualification is highly advantageous.

Benefits

What's it like to work at Eightcap?

We have built a performance-driven environment where you're given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and collaborative to deliver outcomes that fuel our success while building the skills and experience that defines a career.

We also support you through:

  • Ongoing investment in your career development, including technical and professional training.
  • Wellness and lifestyle perks, such as monthly corporate massages.
  • Drinks every Friday.
  • Parental leave entitlements.
  • Staff referral bonus programme.
  • Annual flu vaccinations.
  • Purchased leave.
  • Novated leasing options for vehicle financing and management.
  • A great CBD location with easy access to public transport.
  • A multicultural, collaborative and supportive team culture.
  • Being part of exciting new projects for the company.
  • Regular social activities.

Don't check every box? Apply anyway. We value talent, grit, and the drive to execute over a perfect resume. If you're ready to grow with us, we're ready to meet you.

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