The posting
Job: Account Manager (Marketing) Remote: Eastern Europe Salary: USD $ based on experience Industry: Marketing, E-commerce, SaaS
Join the HireLago Vetted Talent Network
Looking for your next career opportunity with innovative global companies?
HireLago is a curated talent marketplace that connects exceptional professionals with fast-growing companies across the U.S. and internationally. We don't just collect resumes, we carefully vet candidates to ensure they are ready to stand out when opportunities arise.
By applying to this role, you'll have the opportunity to:
- Complete an interview with our recruiting team.
- Become part of our exclusive vetted talent community.
- Be considered for current and future opportunities that match your skills and experience.
- Gain visibility with our hiring partners, who actively search our marketplace for qualified professionals.
Our partners hire across a wide range of functions, including Operations, Customer Success, Marketing, Sales, Finance, HR, IT, Engineering, E-commerce, Executive Support, and more.
Whether you're actively looking for a new role or simply want to be ready when the right opportunity comes along, joining the HireLago talent network is a great way to get noticed.
Apply today and become part of a trusted community of professionals ready to be hired.
Why Account Managers Love Working With Our Partners
You will not be stuck behind a queue of tickets or buried in busywork. You will own real client relationships, drive real account growth, and get recognized for the results you bring. If you thrive on being the trusted go-to person for your clients and enjoy translating strategy into action, this is the kind of role where your work is seen and valued.
Role Scope & Purpose
The Marketing Account Manager serves as the primary relationship owner for a portfolio of marketing clients, ensuring client satisfaction, retention, and account growth. This role bridges the gap between client objectives and internal delivery teams — translating client needs into clear briefs, managing expectations, and ensuring campaign execution is aligned with agreed strategies. The Account Manager is both a trusted advisor to clients and an internal advocate for the work being delivered.
Key Responsibilities
- Serve as the main point of contact for an assigned portfolio of marketing clients, building strong trust-based relationships.
- Lead regular client meetings and check-ins to review performance, discuss strategy, and address concerns.
- Develop and present monthly performance reports with insights and strategic recommendations.
- Translate client goals and feedback into clear internal briefs for delivery teams including paid media, SEO, content, and creative.
- Proactively identify upsell and expansion opportunities within existing accounts.
- Monitor campaign performance and ensure deliverables are completed on time and to quality standards.
- Manage client expectations around timelines, scope, and results.
- Escalate and resolve client issues quickly, maintaining high satisfaction levels.
- Collaborate with internal specialists to develop and refine client strategies.
- Track account health metrics including NPS, retention, and revenue per account, and flag at-risk accounts proactively.
Requirements
Requirements
- 2 to 4 years of experience in account management, client success, or client services within a marketing agency or similar environment.
- Strong understanding of digital marketing channels including paid media, SEO, social, email, or content.
- Excellent written and verbal communication skills in English (B1 to C1).
- Proven ability to manage multiple client relationships simultaneously.
- Strong organizational skills and attention to detail.
- Ability to interpret performance data and communicate insights clearly to non-technical clients.
- Experience with project management and/or CRM tools.
- Reliable internet connection and a quiet, professional environment for client calls.
- Availability to work US time zones.
- Comfortable working as an independent contractor.
Nice to Have
- Experience managing accounts in a performance marketing or ecommerce-focused agency.
- Familiarity with marketing reporting platforms such as Google Analytics, Looker Studio, or similar.
- Background in a specific marketing channel such as paid media, SEO, social, or email.
- Experience identifying and closing upsell opportunities within existing client accounts.
- Knowledge of project management tools such as Asana, Monday.com, or ClickUp.
- Track record of high client retention and NPS scores.
Ready to Get Noticed?
Apply now to join the HireLago Talent Network and put your experience in front of companies actively hiring Account Managers today.
Benefits
- Remote Work: Work from anywhere—our team is global, and we value work-life balance.
- Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.
- Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.
