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Open nowPosted 118 days ago

Account Manager - Speech & AI Technologies

Workable (global search)108,016 open roles

Where
United Kingdom
Work mode
Remote
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Your applicationOpen nowAccount Manager - Speech & AI TechnologiesWorkable (global search) · United Kingdom

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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 118 days ago

Workable (global search) median: 7 days open

The posting

About Side

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. We're seeking an Account Manager who will lead high-profile relationships within the speech and AI ecosystem. This role combines technical fluency, partnership management, legal and commercial awareness. The successful candidate will act as a trusted interface between client technical teams and internal delivery teams, ensuring alignment, solution clarity, and long-term partnership stability.

This is not a pure sales role. It requires strong technical credibility and a customer-first mindset.

What You’ll Do

  • Serve as the primary relationship lead for a major enterprise technology partner within the speech and AI domain.
  • Engage directly with client stakeholders across Product, Engineering, ML, Data Science, and Speech teams.
  • Translate complex technical requirements into clear internal delivery plans and execution roadmaps.
  • Ensure alignment between client expectations and operational capabilities across data, engineering, and production teams.
  • Demonstrate domain fluency across TTS, ASR, transcription workflows, data collection, annotation, and model training support.
  • Contribute technical insight during solution design discussions, including conversations around model accuracy, constraints, scaling, and evaluation methodologies.
  • Protect and stabilize existing revenue streams while supporting responsible expansion aligned with the client’s technical roadmap.
  • Participate in RFP/RFI responses and commercial discussions with awareness of scope, margin, and delivery risk.
  • Partner closely with delivery, data operations, engineering, and product teams to ensure seamless transition from scoping to execution.
  • Identify risks early, escalate appropriately, and maintain transparency across stakeholders.
  • Build long-term trust through responsiveness, clarity, and professionalism in complex enterprise environments.

Requirements

  • 5+ years of experience within speech technology, AI/ML services, data annotation, data collection, or language technologies.
  • Experience working with large technology platforms or enterprise AI customers.
  • Technical fluency in deep learning-based TTS and ASR systems, voice technologies, NLP fundamentals, and model training pipelines.
  • Strong understanding of annotation workflows, dataset management, and model evaluation concepts.
  • Comfort engaging directly with engineering, ML, and product stakeholders.
  • Strong communication skills with the ability to bridge technical and operational teams.
  • Commercial awareness and structured account management discipline within enterprise environments.

Benefits

  • Competitive base salary
  • Flexible working arrangements
  • annual leave plus public holidays
  • Private healthcare options
  • Life assurance and income protection coverage
  • Professional development support and learning opportunities
  • International exposure across global teams and clients
  • A collaborative, people-first culture within a growing global organization

#LI-CD1

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