Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 24 days ago

Account Resolution Representative

Workable (global search)107,990 open roles

Where
Managua, Nicaragua
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAccount Resolution RepresentativeWorkable (global search) · Managua, Nicaragua

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 24 days ago

Workable (global search) median: 6 days open

The posting

Join our Team!

Our state-of-the-art Call Center is looking to build on our biggest strength: our teammates! We are searching for energetic Account Resolution Representatives with EXCELLENT communication skills.

We are searching for professionals with GREAT communication skills. Must have strong time management, willingness to learn, and a desire to have FUN at work. You would be a great fit for our team if you can combine superior listening and communication skills with a passion for helping people. We provide in-depth training and a pathway to success!

Job Duties and Responsibilities

The Account Resolution Respresentative is responsible for the day-to-day pursuit and resolution of open accounts across Varent

Holdings’ portfolio. Working directly with law offices, funders, and other third parties, this role gathers required

documentation and drives accounts to timely resolution. The ideal candidate is a highly organized self-starter with

excellent written and verbal communication skills who can manage a high-volume workload in a fast-paced

environment. Training is provided for candidates who demonstrate the right aptitude and work ethic.

Responsibilities include:

  • Correspond with law offices, funders, and other third parties to gather necessary documentation and ensure
  • timely claim resolution or payment.
  • Send missing bills and reports on request, and upload supporting documents — endorsed checks, drop letters,
  • settlement confirmations — setting the matching verification status.
  • Manage an assigned portfolio of accounts, prioritizing aging balances and high-impact files.
  • Maintain accurate, current records of all collection activity within internal software and case management
  • systems.
  • Request new attorney information on subbed-out cases and forward bills and reports to the new firm; route
  • unknown representation to appropriate parties.
  • Follow up consistently on outstanding balances through phone, email, and written correspondence. Ensure case
  • compliance with outreach attempts within 90 days on active accounts.
  • Research and resolve account discrepancies, escalating unresolved issues to the Collections Manager as
  • appropriate.
  • Ensure compliance with state and federal regulations governing personal injury claims and medical billing and
  • Practices of HIPAA and the Fair Debt Collection Practices Act (FDCPA).
  • Manage communication workflows with law offices and other third parties in a fast-paced environment.
  • Collaborate with the collections team to improve process and administrative efficiency.
  • Perform other duties as assigned.

Requirements

  • Strong written, verbal, and interpersonal communication skills.
  • Demonstrated ability to handle challenging conversations with professionalism and composure.
  • Close attention to detail and strong organizational skills.
  • Proficiency with standard office software and the ability to learn internal systems quickly.
  • Ability to work independently, manage competing priorities, and meet deadlines.
  • Call Center Experience is a must.
  • Excellent English Proficiency Required.
  • Immediate Availability.

Benefits

  • Paid training
  • High Growth / Rewarding Environment
  • 2 days off
  • Campaign Bonus
  • -Legal Benefits
  • Hiring Now!
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.