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Open nowPosted 83 days ago

Accountant

Workable (global search)108,016 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowAccountantWorkable (global search) · Dubai, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

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  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 83 days ago

Workable (global search) median: 7 days open

The posting

Job Brief:

We are looking for a driven and client-focused Junior Account Executive to support the growth and servicing of key eCommerce and cross-border logistics accounts. The successful candidate will assist in managing client relationships, supporting revenue targets, and ensuring seamless service delivery across our fulfillment and logistics network.

Your Responsibilities:

Account Support – eCommerce & Cross-Border

  • Assist in managing day-to-day relationships with assigned eCommerce clients, including SMEs and marketplace sellers.
  • Support in executing strategic account plans and onboarding new clients.
  • Coordinate with internal operations, customs, and last-mile teams to resolve client issues promptly.
  • Monitor shipment performance and visibility metrics, flagging exceptions to clients proactively.
  • Maintain accurate client records, contact databases, and account activity logs in the CRM.

Revenue Support

  • Assist in identifying upsell and cross-sell opportunities within existing accounts.
  • Support the preparation of proposals, pricing sheets, and service bundles for cross-border and domestic eCommerce solutions.
  • Track and report on account revenue performance against targets on a regular basis.

Customer Relationship Management

  • Act as a first point of contact for day-to-day client queries and service-level concerns.
  • Develop a strong understanding of each client's logistics requirements and business model.
  • Escalate complex issues with a clear summary and recommended resolution.
  • Contribute to process improvements that enhance client satisfaction and delivery efficiency.

Reporting & Pipeline

  • Maintain and update CRM data, sales pipelines, and activity reports consistently.
  • Prepare weekly account status updates and performance dashboards for senior review.
  • Track client onboarding milestones and ensure all documentation is in order.

Stakeholder Coordination

  • Liaise with internal teams (operations, IT, customs, finance) to ensure smooth service execution for key accounts.
  • Support representation at industry events, trade shows, and client meetings as required.

Requirements

Your Qualifications:

  • Bachelor's degree in Business, Logistics, Marketing, or a related field.
  • 1–3 years of experience in account management, logistics coordination, or client-facing sales roles.
  • Exposure to eCommerce, cross-border shipping, or freight forwarding is a strong advantage.
  • Familiarity with CRM tools (Salesforce, HubSpot, or similar) and MS Office / Google Workspace.
  • Strong communication skills in English.

Your Competencies:

Technical

  • Basic understanding of logistics operations: fulfillment, last-mile delivery, and cross-border shipping.
  • Familiarity with eCommerce platforms (Shopify, Noon, Amazon UAE, etc.) is advantageous.
  • Ability to analyze account data and produce clear performance summaries.
  • Proficiency in CRM usage and data entry discipline.

Behavioral

  • Client-first mindset with strong service orientation.
  • Organised, detail-oriented, and able to manage multiple accounts simultaneously.
  • Proactive communicator who escalates issues with solutions, not just problems.
  • Collaborative team player who works effectively across departments.
  • Learning agility – eager to develop product knowledge and industry expertise quickly.
  • Resilience and composure when managing demanding clients or tight deadlines.
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