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Open nowPosted 20 days ago

Activation Specialist - Hybrid - RTG

Workable (global search)108,016 open roles

Where
Cairo, Cairo Governorate, Egypt
Work mode
Hybrid
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Your applicationOpen nowActivation Specialist - Hybrid - RTGWorkable (global search) · Cairo, Cairo Governorate, Egypt

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 20 days ago

Workable (global search) median: 7 days open

The posting

Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers. We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates.

We’re looking for an Activation Specialist to join our team and support the successful onboarding and activation of merchants.

About the Role

You’ll be responsible for guiding merchants through the activation process, ensuring they are properly set up, trained, and ready to use the platform successfully.

Main Responsibilities

  • Support merchants throughout the onboarding and activation process.
  • Ensure required setup and configurations are completed correctly.
  • Provide in-person training and guidance to merchants and their staff.
  • Support merchants during their initial go-live and help resolve any issues.
  • Follow up with merchants after go-live to ensure continued engagement.
  • Identify and follow up with at-risk merchants.
  • Track and document activation challenges and reasons for delays.

Requirements

  • 3–6 years of experience in a relevant role.
  • Background in F&B operations, merchant onboarding, or a related field.
  • Native Arabic and working English.
  • Strong communication and training skills.
  • Comfortable working on-site with merchants and under service pressure.
  • Comfortable working with spreadsheets and operational data.
  • A results-oriented mindset with strong ownership and follow-through.
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